# 2025-15753: DOT Scraps Air Traveler Hotline Rulemaking – Airlines Breathe Easier Now

2025-15753, Notice of Termination of Rulemaking Action, is a Federal Register rule from Transportation Department published 2025-08-19 (as of 2026-06-11).

- Canonical: https://policyrisk.com/federal-register/2025-15753
- As of: 2026-06-11
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Document number: 2025-15753
- Title: Notice of Termination of Rulemaking Action
- Type: Rule
- Agencies: Transportation Department
- Citation: 90 FR 40231
- Published: 2025-08-19
- Effective: unknown
- Comments close: not stated
- Significant: no
- Touches household money: no
- Regulation identifier numbers: 2105-AE83
- Last updated: 2026-06-11

## In one line

DOT Scraps Air Traveler Hotline Rulemaking – Airlines Breathe Easier Now

## Summary

The Department of Transportation is stopping its plan to create a consumer hotline for air travelers because a new law removed the need for it. Airlines won’t have to display a hotline number on their websites or at airports anymore. This change means no new rules or costs for travelers or airlines, and the DOT is keeping things simple and smooth.

## Abstract

The Department of Transportation (DOT) is announcing its decision to terminate its rulemaking titled "Notifying Air Travelers of DOT's Aviation Consumer Hotline" (RIN 2105-AE83), which was previously listed in DOT's semiannual Regulatory Agenda. That rulemaking would have established a consumer complaints toll-free hotline telephone number and required airlines to display the number on their websites and at airports in accordance with 49 U.S.C. 42302, as amended by section 423 of the FAA Reauthorization Act of 2018 (Pub. L. 115-254). However, before DOT could complete a rulemaking, Congress enacted section 520 of the FAA Reauthorization Act of 2024 (Pub. L. 118-63), which eliminated the requirement from section 42302 that the Department establish the consumer complaints hotline telephone number. Consistent with the Administration's focus on reducing regulation and Congress' elimination of this requirement section 42302, DOT is terminating the proceeding.

## Effects PRIA read

- DOT Cancels Airline Hotline Rule: benefit, low. The Department of Transportation has terminated the planned rulemaking (RIN 2105-AE83) that would have created a consumer complaints hotline and required airlines to display the hotline number on their websites and at airports. Congress removed that requirement in section 520 of the FAA Reauthoriza…

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## Sources
- [2025-15753 on federalregister.gov](https://www.federalregister.gov/documents/2025/08/19/2025-15753/notice-of-termination-of-rulemaking-action)
- [2025-15753 as published (PDF)](https://www.govinfo.gov/content/pkg/FR-2025-08-19/pdf/2025-15753.pdf)

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Source: PRIA, https://policyrisk.com/federal-register/2025-15753 (as of 2026-06-11).