# 2025-23777: SAMHSA Seeks Extension for Customer Service Feedback Surveys

2025-23777, Agency Information Collection Activities: Submission for OMB Review; Comment Request, is a Federal Register notice from Health and Human Services Department, Substance Abuse and Mental Health Services Administration published 2025-12-29 (as of 2026-06-08).

- Canonical: https://policyrisk.com/federal-register/2025-23777
- As of: 2026-06-08
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Document number: 2025-23777
- Title: Agency Information Collection Activities: Submission for OMB Review; Comment Request
- Type: Notice
- Agencies: Health and Human Services Department; Substance Abuse and Mental Health Services Administration
- Citation: 90 FR 60734
- Published: 2025-12-29
- Effective: unknown
- Comments close: not stated
- Significant: no
- Touches household money: no
- Regulation identifier numbers: none
- Last updated: 2026-06-08

## In one line

SAMHSA Seeks Extension for Customer Service Feedback Surveys

## Summary

SAMHSA is asking for approval to keep collecting quick, helpful feedback from people who use their services. This feedback helps SAMHSA improve how they work and make sure customers have a great experience. The extension means no big changes or costs, just more chances to listen and get better over time.

## Effects PRIA read

- SAMHSA Continues Feedback Collection: benefit, low. SAMHSA will extend OMB approval for its Fast Track Generic Clearance (OMB Control No. 0930-0393) to keep collecting qualitative feedback from customers and stakeholders with no changes from the prior approval. This lets SAMHSA keep asking users for opinions so it can improve service delivery and pr…
- Estimated Respondent Time and Cost: cost, low. SAMHSA estimates annual respondents of 105,000 and total annual burden of 60,250 hours for these collections, with an estimated total respondent cost of $1,626,750 using a $27.00 hourly rate. The estimates cover in-person/online/telephone surveys, focus groups, self-administered questionnaires, and…

## Related documents

- [2026-20651](https://policyrisk.com/federal-register/2026-20651): Agency Information Collection Activities Comment Request, 2026-10-08
- [2026-20004](https://policyrisk.com/federal-register/2026-20004): Current List of HHS-Certified Laboratories and Instrumented Initial Testing Facilities Which Meet Minimum Standards To Engage in Urine and…, 2026-09-30
- [2026-19079](https://policyrisk.com/federal-register/2026-19079): Agency Information Collection Activities: Proposed Collection; Comment Request, 2026-09-17
- [2026-17852](https://policyrisk.com/federal-register/2026-17852): Current List of HHS-Certified Laboratories and Instrumented Initial Testing Facilities Which Meet Minimum Standards To Engage in Urine and…, 2026-09-01
- [2026-16190](https://policyrisk.com/federal-register/2026-16190): Agency Information Collection Activities: Proposed Collection; Comment Request, 2026-08-10
- [2026-15637](https://policyrisk.com/federal-register/2026-15637): Current List of HHS-Certified Laboratories and Instrumented Initial Testing Facilities Which Meet Minimum Standards To Engage in Urine and…, 2026-08-03

## Sources
- [2025-23777 on federalregister.gov](https://www.federalregister.gov/documents/2025/12/29/2025-23777/agency-information-collection-activities-submission-for-omb-review-comment-request)
- [2025-23777 as published (PDF)](https://www.govinfo.gov/content/pkg/FR-2025-12-29/pdf/2025-23777.pdf)

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Source: PRIA, https://policyrisk.com/federal-register/2025-23777 (as of 2026-06-08).