# Indiana SB 169: Call center worker and consumer protection.

Indiana SB 169, Call center worker and consumer protection., is a First Regular Session 124th General Assembly (2025) Senate bill sponsored by David Niezgodski (Democratic); status failed, last action 2025-01-08 (First reading: referred to Committee on Commerce and Technology) (as of 2026-10-17).

- Canonical: https://policyrisk.com/state-bill/IN-SB169-2025
- As of: 2026-10-17
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Bill: Indiana SB 169
- State: Indiana
- Session: First Regular Session 124th General Assembly (2025)
- Title: Call center worker and consumer protection.
- Status: failed
- Chamber: Senate
- Introduced: 2025-01-08
- Last action: 2025-01-08, First reading: referred to Committee on Commerce and Technology
- Sponsor: David Niezgodski (Democratic)
- Cosponsors: 0
- Subjects: commerce and technology
- Touches household money: no
- Economic provisions PRIA read: 0

## Summary

Requires an employer to notify the Indiana economic development corporation (IEDC) if the employer intends to relocate a call center. Requires, for all contracts entered into or renewed on or after July 1, 2025, that all call center or customer service work for the state be performed entirely within the United States. Requires the IEDC to compile a list of all employers that relocate a call center to a foreign country and to disqualify employers on that list from state grants, loans, and tax credits.

## Bill overview

No economic impacts identified for this bill.

## Sponsors and cosponsors

- Sponsor: David Niezgodski (Democratic), Senate

## Actions (2)

- 2025-01-08: First reading: referred to Committee on Commerce and Technology (Senate)
- 2025-01-08: Authored by Senator Niezgodski (Senate)

## Bill text

- Introduced Senate Bill (S): [PDF](https://api.iga.in.gov/2025/bills/SB0169/versions/SB0169.01.INTR?format=pdf)

## Related bills

- SB 324: Criminal procedures. (signed)
- SB 231: Various corrections matters. (signed)
- SB 80: Code publication. (signed)
- SB 453: Various tax matters. (signed)
- SB 464: Financial institutions and consumer credit. (signed)
- SB 371: Workforce matters. (signed)

## Sources
- [Introduced Senate Bill (S) (PDF)](https://api.iga.in.gov/2025/bills/SB0169/versions/SB0169.01.INTR?format=pdf)

## Related
- [SB 324: Criminal procedures.](https://policyrisk.com/state-bill/IN-SB324-2025)
- [SB 231: Various corrections matters.](https://policyrisk.com/state-bill/IN-SB231-2025)
- [SB 80: Code publication.](https://policyrisk.com/state-bill/IN-SB80-2025)
- [SB 453: Various tax matters.](https://policyrisk.com/state-bill/IN-SB453-2025)
- [SB 464: Financial institutions and consumer credit.](https://policyrisk.com/state-bill/IN-SB464-2025)
- [SB 371: Workforce matters.](https://policyrisk.com/state-bill/IN-SB371-2025)
- [Indiana bills](https://policyrisk.com/states/indiana/bills)
- [Indiana state hub](https://policyrisk.com/states/indiana)
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Source: PRIA, https://policyrisk.com/state-bill/IN-SB169-2025 (as of 2026-10-17).