# New York S 2679: Relates to call centers for gas and electric corporations

New York S 2679, Relates to call centers for gas and electric corporations, is a 2025-2026 Regular Session Senate bill sponsored by Jessica Ramos (Democratic); status signed, last action 2025-03-07 (SIGNED CHAP.107) (as of 2026-10-19).

- Canonical: https://policyrisk.com/state-bill/NY-S2679-2025
- As of: 2026-10-19
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Bill: New York S 2679
- State: New York
- Session: 2025-2026 Regular Session
- Title: Relates to call centers for gas and electric corporations
- Status: signed
- Chamber: Senate
- Introduced: 2025-01-22
- Last action: 2025-03-07, SIGNED CHAP.107
- Sponsor: Jessica Ramos (Democratic)
- Cosponsors: 0
- Subjects: RULES, ENERGY
- Touches household money: no
- Roll calls: 3 (215 yes, 12 no in all)
- Economic provisions PRIA read: 2

## Summary

No summary available.

## Bill overview: provisions PRIA read

- Utility call-center moves face rules and exceptions: mixed, low. New York utilities need Public Service Commission notice, a public hearing, and approval to close customer-help facilities or move operations outside their New York service area or state. The service area is where the utility has a legal duty to serve. Hearings must be scheduled at least 60 days af…
- Utility customers get help with narrower rules: mixed, low. New York gas and electric utilities must provide customer help by phone or in writing. Required help covers bills, rates, company rules, deposits, payment plans, financial statements, and referrals to social-service and assistance programs. It also covers starting or ending service, emergencies, sh…

## Sponsors and cosponsors

- Sponsor: Jessica Ramos (Democratic), Senate

## Roll call votes

| Date | Chamber | Motion | Result | Yes | No | Other |
| --- | --- | --- | --- | --- | --- | --- |
| 2025-03-05 | House | Assembly floor vote | pass | 141 | 7 |   |
| 2025-02-12 | Senate | FLOOR Vote | pass | 56 | 3 |   |
| 2025-01-27 | committee | Rules Committee Vote | pass | 18 | 2 |   |

## Actions (11)

- 2025-03-07: SIGNED CHAP.107 (Senate)
- 2025-03-07: DELIVERED TO GOVERNOR (Senate)
- 2025-03-05: RETURNED TO SENATE (House)
- 2025-03-05: PASSED ASSEMBLY (House)
- 2025-03-05: ORDERED TO THIRD READING RULES CAL.96 (House)
- 2025-03-05: SUBSTITUTED FOR A2579 (House)
- 2025-02-12: REFERRED TO ENERGY (House)
- 2025-02-12: DELIVERED TO ASSEMBLY (Senate)
- 2025-02-12: PASSED SENATE (Senate)
- 2025-01-27: ORDERED TO THIRD READING CAL.162 (Senate)
- 2025-01-22: REFERRED TO RULES (Senate)

## Bill text

- Original, 2025-01-22: [PDF](https://legislation.nysenate.gov/pdf/bills/2025/S2679)

## Related bills

- S 10643: Relates to labor peace agreements and the cannabis industry wage board; repealer (signed)
- S 9051: Prohibits artificial intelligence companions from using features which are considered unsafe for minors (signed)
- A 5175: Requires certain security features and warning labels on baby monitors (signed)
- A 11443: Relates to commercial food fish licenses (signed)
- A 10343: Relates to fees and expenses in unemployment insurance proceedings; extending effectiveness (signed)
- A 10052: Extends the effectiveness of the authority of the town of Red Hook to impose real estate transfer taxes and to deposit revenue from such taxes into a community… (signed)

## Sources
- [Original (PDF)](https://legislation.nysenate.gov/pdf/bills/2025/S2679)

## Related
- [S 10643: Relates to labor peace agreements and the cannabis industry wage board; repealer](https://policyrisk.com/state-bill/NY-S10643-2025)
- [S 9051: Prohibits artificial intelligence companions from using features which are cons…](https://policyrisk.com/state-bill/NY-S9051-2025)
- [A 5175: Requires certain security features and warning labels on baby monitors](https://policyrisk.com/state-bill/NY-A5175-2025)
- [A 11443: Relates to commercial food fish licenses](https://policyrisk.com/state-bill/NY-A11443-2025)
- [A 10343: Relates to fees and expenses in unemployment insurance proceedings; extending e…](https://policyrisk.com/state-bill/NY-A10343-2025)
- [A 10052: Extends the effectiveness of the authority of the town of Red Hook to impose re…](https://policyrisk.com/state-bill/NY-A10052-2025)
- [New York bills](https://policyrisk.com/states/new-york/bills)
- [New York state hub](https://policyrisk.com/states/new-york)
- [All state legislation](https://policyrisk.com/state-bills)

Source: PRIA, https://policyrisk.com/state-bill/NY-S2679-2025 (as of 2026-10-19).