# New York S 792: Relates to call center contractors of the state; repealer

New York S 792, Relates to call center contractors of the state; repealer, is a 2025-2026 Regular Session Senate bill sponsored by Jessica Ramos (Democratic); status signed, last action 2025-02-14 (SIGNED CHAP.87) (as of 2026-10-19).

- Canonical: https://policyrisk.com/state-bill/NY-S792-2025
- As of: 2026-10-19
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Bill: New York S 792
- State: New York
- Session: 2025-2026 Regular Session
- Title: Relates to call center contractors of the state; repealer
- Status: signed
- Chamber: Senate
- Introduced: 2025-01-08
- Last action: 2025-02-14, SIGNED CHAP.87
- Sponsor: Jessica Ramos (Democratic)
- Cosponsors: 0
- Subjects: RULES, LABOR
- Touches household money: no
- Roll calls: 3 (216 yes, 9 no in all)
- Economic provisions PRIA read: 4

## Summary

No summary available.

## Bill overview: provisions PRIA read

- Call-center workers lose automatic job retention: cost, medium. Covered public bodies may require worker retention in contracts; replacement contractors may keep former workers for a 90-day transition. Required retention terms must appear in bid requests and contracts, even when the former contract lacked them. Before the contract ends, the outgoing contractor…
- Fewer call-center workers qualify for protections: cost, medium. These call-center rules cover New York State, public authorities, and public benefit corporations. Political subdivisions are excluded, so their call-center contracts fall outside these protections. The law also repeals an earlier provision and renumbers another; the supplied text does not identify…
- Call-center workers keep some transition protections: mixed, low. If fewer workers are needed, a replacement contractor may choose the most senior workers in each job type. During the 90-day transition, it may maintain a preferred hiring list and give listed workers first refusal of matching jobs. Retained workers cannot be fired without cause during that period.…
- Nearby call-center worksites become optional: mixed, low. Covered public bodies may require a replacement contractor's worksite to be within 10 miles of the former worksite. The distance is measured between worksites, not from an employee's home or remote-work location. This requirement is optional and does not apply when affected employees perform their…

## Sponsors and cosponsors

- Sponsor: Jessica Ramos (Democratic), Senate

## Roll call votes

| Date | Chamber | Motion | Result | Yes | No | Other |
| --- | --- | --- | --- | --- | --- | --- |
| 2025-02-05 | House | Assembly floor vote | pass | 144 | 1 |   |
| 2025-01-22 | Senate | FLOOR Vote | pass | 54 | 5 |   |
| 2025-01-13 | committee | Rules Committee Vote | pass | 18 | 3 |   |

## Actions (11)

- 2025-02-14: SIGNED CHAP.87 (Senate)
- 2025-02-12: DELIVERED TO GOVERNOR (Senate)
- 2025-02-05: RETURNED TO SENATE (House)
- 2025-02-05: PASSED ASSEMBLY (House)
- 2025-02-05: ORDERED TO THIRD READING RULES CAL.84 (House)
- 2025-02-05: SUBSTITUTED FOR A2434 (House)
- 2025-01-22: REFERRED TO LABOR (House)
- 2025-01-22: DELIVERED TO ASSEMBLY (Senate)
- 2025-01-22: PASSED SENATE (Senate)
- 2025-01-13: ORDERED TO THIRD READING CAL.66 (Senate)
- 2025-01-08: REFERRED TO RULES (Senate)

## Bill text

- Original, 2025-01-06: [PDF](https://legislation.nysenate.gov/pdf/bills/2025/S792)

## Related bills

- S 10643: Relates to labor peace agreements and the cannabis industry wage board; repealer (signed)
- S 9051: Prohibits artificial intelligence companions from using features which are considered unsafe for minors (signed)
- A 5175: Requires certain security features and warning labels on baby monitors (signed)
- A 11443: Relates to commercial food fish licenses (signed)
- A 10343: Relates to fees and expenses in unemployment insurance proceedings; extending effectiveness (signed)
- A 10052: Extends the effectiveness of the authority of the town of Red Hook to impose real estate transfer taxes and to deposit revenue from such taxes into a community… (signed)

## Sources
- [Original (PDF)](https://legislation.nysenate.gov/pdf/bills/2025/S792)

## Related
- [S 10643: Relates to labor peace agreements and the cannabis industry wage board; repealer](https://policyrisk.com/state-bill/NY-S10643-2025)
- [S 9051: Prohibits artificial intelligence companions from using features which are cons…](https://policyrisk.com/state-bill/NY-S9051-2025)
- [A 5175: Requires certain security features and warning labels on baby monitors](https://policyrisk.com/state-bill/NY-A5175-2025)
- [A 11443: Relates to commercial food fish licenses](https://policyrisk.com/state-bill/NY-A11443-2025)
- [A 10343: Relates to fees and expenses in unemployment insurance proceedings; extending e…](https://policyrisk.com/state-bill/NY-A10343-2025)
- [A 10052: Extends the effectiveness of the authority of the town of Red Hook to impose re…](https://policyrisk.com/state-bill/NY-A10052-2025)
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Source: PRIA, https://policyrisk.com/state-bill/NY-S792-2025 (as of 2026-10-19).