# Virginia HB580: Consumer Counsel, Division of; establishing mechanisms for receiving and investigating complaints.

Virginia HB580, Consumer Counsel, Division of; establishing mechanisms for receiving and investigating complaints., is a 2026 Regular Session House bill sponsored by Jackie H. Glass (Democratic); status signed, last action 2026-04-06 (Acts of Assembly Chapter text (CHAP0178)); PRIA reads it as touching household money (as of 2026-10-12).

- Canonical: https://policyrisk.com/state-bill/VA-HB580-2026
- As of: 2026-10-12
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Bill: Virginia HB580
- State: Virginia
- Session: 2026 Regular Session
- Title: Consumer Counsel, Division of; establishing mechanisms for receiving and investigating complaints.
- Status: signed
- Chamber: House
- Introduced: 2026-01-13
- Last action: 2026-04-06, Acts of Assembly Chapter text (CHAP0178)
- Sponsor: Jackie H. Glass (Democratic)
- Cosponsors: 0
- Touches household money: yes
- Roll calls: 10 (263 yes, 0 no in all)
- Economic provisions PRIA read: 1

## Summary

Division of Consumer Counsel; duties; artificial intelligence fraud and abuse. Expands the duties of the Division of Consumer Counsel to include establishing mechanisms for receiving and investigating complaints by the Commonwealth's consumers involving emerging technologies, including referring appropriate complaints to the federal, state, and local departments or agencies charged with the enforcement of applicable consumer laws.

## Bill overview: provisions PRIA read

- Virginia consumers get help with technology complaints: benefit, low. The law requires Virginia’s Division of Consumer Counsel to set up ways to receive and investigate consumer complaints about emerging technologies. This includes artificial intelligence. Appropriate complaints go to federal, state, or local agencies that enforce consumer laws. The law does not spec…

## Sponsors and cosponsors

- Sponsor: Jackie H. Glass (Democratic), House

## Roll call votes

| Date | Chamber | Motion | Result | Yes | No | Other |
| --- | --- | --- | --- | --- | --- | --- |
| 2026-03-04 | Senate | Passed Senate Block Vote | pass | 40 | 0 |   |
| 2026-03-03 | Senate | Reported from Finance and Appropriations | pass | 14 | 0 |   |
| 2026-03-03 | Senate | Passed by for the day Block Vote (Voice Vote) | pass | 0 | 0 |   |
| 2026-03-03 | Senate | Constitutional reading dispensed Block Vote (on 2nd reading) | pass | 40 | 0 |   |
| 2026-02-18 | Senate | Reported from General Laws and Technology and rereferred to Finance and Appropriations | pass | 14 | 0 |   |
| 2026-02-13 | House | Read third time and passed House Block Vote | pass | 96 | 0 |   |
| 2026-02-09 | House | Reported from Appropriations with amendment(s) | pass | 22 | 0 |   |
| 2026-02-06 | House | Subcommittee recommends reporting with amendment(s) | pass | 7 | 0 |   |
| 2026-02-03 | House | Reported from General Laws and referred to Appropriations | pass | 21 | 0 |   |
| 2026-01-29 | House | Subcommittee recommends reporting and referring to Appropriations | pass | 9 | 0 |   |

## Actions (34)

- 2026-04-06: Acts of Assembly Chapter text (CHAP0178) (Governor)
- 2026-04-06: Approved by Governor-Chapter 178 (effective 7/1/2026) (Governor)
- 2026-03-14: Governor's Action Deadline 11:59 p.m., April 13, 2026 (Governor)
- 2026-03-14: Enrolled Bill communicated to Governor on March 14, 2026 (House)
- 2026-03-12: Signed by Speaker (House)
- 2026-03-11: Fiscal Impact Statement from Department of Planning and Budget (HB580) (House)
- 2026-03-11: Bill text as passed House and Senate (HB580ER) (House)
- 2026-03-11: Enrolled (House)
- 2026-03-11: Signed by President (Senate)
- 2026-03-04: Passed Senate Block Vote (40-Y 0-N 0-A) (Senate)
- 2026-03-04: Read third time (Senate)
- 2026-03-03: Passed by for the day Block Vote (Voice Vote) (Senate)
- 2026-03-03: Constitutional reading dispensed Block Vote (on 2nd reading) (40-Y 0-N 0-A) (Senate)
- 2026-03-03: Rules suspended (Senate)
- 2026-03-03: Reported from Finance and Appropriations (14-Y 0-N) (Senate)
- 2026-02-26: Fiscal Impact Statement from Department of Planning and Budget (HB580) (House)
- 2026-02-18: Reported from General Laws and Technology and rereferred to Finance and Appropriations (14-Y 0-N) (Senate)
- 2026-02-16: Referred to Committee on General Laws and Technology (Senate)
- 2026-02-16: Constitutional reading dispensed (on 1st reading) (Senate)
- 2026-02-13: Read third time and passed House Block Vote (96-Y 0-N 0-A) (House)
- 2026-02-12: Engrossed by House as amended (House)
- 2026-02-12: committee amendment agreed to (House)
- 2026-02-12: Read second time (House)
- 2026-02-11: Read first time (House)
- 2026-02-09: Reported from Appropriations with amendment(s) (22-Y 0-N) (House)
- 2026-02-06: Subcommittee recommends reporting with amendment(s) (7-Y 0-N) (House)
- 2026-02-06: House subcommittee offered (House)
- 2026-02-05: Fiscal Impact Statement from Department of Planning and Budget (HB580) (House)
- 2026-02-03: Reported from General Laws and referred to Appropriations (21-Y 0-N) (House)
- 2026-02-03: Assigned HAPP sub: General Government and Capital Outlay (House)
- 2026-01-29: Subcommittee recommends reporting and referring to Appropriations (9-Y 0-N) (House)
- 2026-01-26: Assigned HGL sub: Professions/Occupations and Administrative Process (House)
- 2026-01-13: Referred to Committee on General Laws (House)
- 2026-01-13: Prefiled and ordered printed; Offered 01-14-2026 26103198D (House)

## Bill text

- Chaptered, 2026-04-06: [HTML](https://lis.blob.core.windows.net/files/1216626.HTML), [PDF](https://lis.blob.core.windows.net/files/1216625.PDF)
- Enrolled, 2026-03-11: [HTML](https://lis.blob.core.windows.net/files/1200710.HTML), [PDF](https://lis.blob.core.windows.net/files/1200709.PDF)
- Engrossed, 2026-02-12: [HTML](https://lis.blob.core.windows.net/files/1138176.HTML), [PDF](https://lis.blob.core.windows.net/files/1138175.PDF)
- Amendment, 2026-02-09: [HTML](https://lis.blob.core.windows.net/files/1134017.HTML), [HTML](https://lis.blob.core.windows.net/files/1135813.HTML)
- Amendment, 2026-02-06: [HTML](https://lis.blob.core.windows.net/files/1133382.HTML)
- Introduced, 2026-01-13: [HTML](https://lis.blob.core.windows.net/files/1085050.HTML), [PDF](https://lis.blob.core.windows.net/files/1085049.PDF)

## Related bills

- HB5: Employment; paid sick leave, civil penalties. (signed)
- SB199: Employment; paid sick leave, civil penalties. (signed)
- HB95: Va. Residential Landlord and Tenant Act; landlord remedies, noncompliance with rental agreement. (signed)
- HB1393: Electric utilities; pilot program for energy assistance and weatherization for certain individuals. (signed)
- HB834: Virginia Residential Landlord and Tenant Act; fire or casualty damage, termination by landlord. (signed)
- HB675: Protection of employees; coercion or threat based on immigration status, civil penalty. (signed)

## Sources
- [Chaptered (HTML)](https://lis.blob.core.windows.net/files/1216626.HTML)
- [Chaptered (PDF)](https://lis.blob.core.windows.net/files/1216625.PDF)
- [Enrolled (HTML)](https://lis.blob.core.windows.net/files/1200710.HTML)
- [Enrolled (PDF)](https://lis.blob.core.windows.net/files/1200709.PDF)
- [Engrossed (HTML)](https://lis.blob.core.windows.net/files/1138176.HTML)
- [Engrossed (PDF)](https://lis.blob.core.windows.net/files/1138175.PDF)
- [Amendment (HTML)](https://lis.blob.core.windows.net/files/1134017.HTML)
- [Amendment (HTML)](https://lis.blob.core.windows.net/files/1135813.HTML)
- [Amendment (HTML)](https://lis.blob.core.windows.net/files/1133382.HTML)
- [Introduced (HTML)](https://lis.blob.core.windows.net/files/1085050.HTML)
- [Introduced (PDF)](https://lis.blob.core.windows.net/files/1085049.PDF)

## Related
- [HB5: Employment; paid sick leave, civil penalties.](https://policyrisk.com/state-bill/VA-HB5-2026)
- [SB199: Employment; paid sick leave, civil penalties.](https://policyrisk.com/state-bill/VA-SB199-2026)
- [HB95: Va. Residential Landlord and Tenant Act; landlord remedies, noncompliance with…](https://policyrisk.com/state-bill/VA-HB95-2026)
- [HB1393: Electric utilities; pilot program for energy assistance and weatherization for…](https://policyrisk.com/state-bill/VA-HB1393-2026)
- [HB834: Virginia Residential Landlord and Tenant Act; fire or casualty damage, terminat…](https://policyrisk.com/state-bill/VA-HB834-2026)
- [HB675: Protection of employees; coercion or threat based on immigration status, civil…](https://policyrisk.com/state-bill/VA-HB675-2026)
- [Virginia bills](https://policyrisk.com/states/virginia/bills)
- [Virginia state hub](https://policyrisk.com/states/virginia)
- [All state legislation](https://policyrisk.com/state-bills)

Source: PRIA, https://policyrisk.com/state-bill/VA-HB580-2026 (as of 2026-10-12).