# Virginia SB652: SCC's Bureau of Insurance; customer satisfaction info. from property & casualty insurance providers.

Virginia SB652, SCC's Bureau of Insurance; customer satisfaction info. from property & casualty insurance providers., is a 2026 Regular Session Senate bill sponsored by Kannan Srinivasan (Democratic); status signed, last action 2026-04-08 (Acts of Assembly Chapter text (CHAP0515)); PRIA reads it as touching household money (as of 2026-10-12).

- Canonical: https://policyrisk.com/state-bill/VA-SB652-2026
- As of: 2026-10-12
- Plain-text twin of the page above; the HTML and this file carry the same facts.

## Facts
- Bill: Virginia SB652
- State: Virginia
- Session: 2026 Regular Session
- Title: SCC's Bureau of Insurance; customer satisfaction info. from property & casualty insurance providers.
- Status: signed
- Chamber: Senate
- Introduced: 2026-01-14
- Last action: 2026-04-08, Acts of Assembly Chapter text (CHAP0515)
- Sponsor: Kannan Srinivasan (Democratic)
- Cosponsors: 0
- Touches household money: yes
- Roll calls: 9 (204 yes, 14 no in all)
- Economic provisions PRIA read: 1

## Summary

Bureau of Insurance; report on data collected from property and casualty insurance providers; report. Requires that, as part of its existing requirements to submit annual findings and reports on companies issuing property and casualty insurance policies in the Commonwealth, the State Corporation Commission's Bureau of Insurance shall submit an additional annual report summarizing relevant information from property and casualty insurance customer satisfaction surveys.

## Bill overview: provisions PRIA read

- Quarterly customer satisfaction reports from insurers: benefit, low. Virginia’s Bureau of Insurance must request customer satisfaction information from property and casualty insurers. These companies must send the information every three months. The Bureau must submit an additional report by December 1, 2026, and every year after. The report sums up results and othe…

## Sponsors and cosponsors

- Sponsor: Kannan Srinivasan (Democratic), Senate

## Roll call votes

| Date | Chamber | Motion | Result | Yes | No | Other |
| --- | --- | --- | --- | --- | --- | --- |
| 2026-03-03 | House | Passed House | pass | 87 | 11 |   |
| 2026-02-26 | House | Reported from Labor and Commerce | pass | 18 | 3 |   |
| 2026-02-24 | House | Subcommittee recommends reporting | pass | 8 | 0 |   |
| 2026-01-30 | Senate | Read third time and passed Senate | pass | 37 | 0 | 1 |
| 2026-01-29 | Senate | Commerce and Labor Substitute agreed to | pass | 0 | 0 |   |
| 2026-01-29 | Senate | Engrossed by Senate (Voice Vote) | pass | 0 | 0 |   |
| 2026-01-28 | Senate | Constitutional reading dispensed Block Vote (on 1st reading) | pass | 40 | 0 |   |
| 2026-01-28 | Senate | Passed by for the day Block Vote (Voice Vote) | pass | 0 | 0 |   |
| 2026-01-26 | Senate | Reported from Commerce and Labor with substitute | pass | 14 | 0 | 1 |

## Actions (33)

- 2026-04-08: Acts of Assembly Chapter text (CHAP0515) (Governor)
- 2026-04-08: Approved by Governor-Chapter 515 (effective 7/1/2026) (Governor)
- 2026-03-24: Fiscal Impact Statement from State Corporation Commission (SB652) (Senate)
- 2026-03-10: Governor's Action Deadline 11:59 p.m., April 13, 2026 (Governor)
- 2026-03-10: Enrolled Bill communicated to Governor on March 10, 2026 (Senate)
- 2026-03-09: Bill text as passed Senate and House (SB652ER) (Senate)
- 2026-03-09: Enrolled (Senate)
- 2026-03-09: Signed by President (Senate)
- 2026-03-09: Signed by Speaker (House)
- 2026-03-03: Fiscal Impact Statement from State Corporation Commission (SB652) (Senate)
- 2026-03-03: Passed House (87-Y 11-N 0-A) (House)
- 2026-03-03: Read third time (House)
- 2026-03-02: Read second time (House)
- 2026-02-26: Reported from Labor and Commerce (18-Y 3-N) (House)
- 2026-02-24: Subcommittee recommends reporting (8-Y 0-N) (House)
- 2026-02-17: Assigned HCL sub: Subcommittee #1 (House)
- 2026-02-04: Referred to Committee on Labor and Commerce (House)
- 2026-02-04: Read first time (House)
- 2026-02-04: Placed on Calendar (House)
- 2026-01-30: Read third time and passed Senate (37-Y 0-N 1-A) (Senate)
- 2026-01-29: Engrossed by Senate (Voice Vote) (Senate)
- 2026-01-29: Commerce and Labor Substitute agreed to (Senate)
- 2026-01-29: Engrossed by Senate - committee substitute (Senate)
- 2026-01-29: Read second time (Senate)
- 2026-01-28: Passed by for the day Block Vote (Voice Vote) (Senate)
- 2026-01-28: Constitutional reading dispensed Block Vote (on 1st reading) (40-Y 0-N 0-A) (Senate)
- 2026-01-28: Passed by for the day (Senate)
- 2026-01-28: Rules suspended (Senate)
- 2026-01-27: Committee substitute printed 26106115D-S1 (Senate)
- 2026-01-26: Senate committee offered (Senate)
- 2026-01-26: Reported from Commerce and Labor with substitute (14-Y 0-N 1-A) (Senate)
- 2026-01-14: Referred to Committee on Commerce and Labor (Senate)
- 2026-01-14: Prefiled and ordered printed; Offered 01-14-2026 26100981D (Senate)

## Bill text

- Chaptered, 2026-04-08: [HTML](https://lis.blob.core.windows.net/files/1218263.HTML), [PDF](https://lis.blob.core.windows.net/files/1218262.PDF)
- Enrolled, 2026-03-09: [HTML](https://lis.blob.core.windows.net/files/1196058.HTML), [PDF](https://lis.blob.core.windows.net/files/1196057.PDF)
- Substitute, 2026-01-27: [HTML](https://lis.blob.core.windows.net/files/1097438.HTML), [PDF](https://lis.blob.core.windows.net/files/1097437.PDF)
- Substitute, 2026-01-26: [HTML](https://lis.blob.core.windows.net/files/1096824.HTML), [PDF](https://lis.blob.core.windows.net/files/1096823.PDF)
- Introduced, 2026-01-14: [HTML](https://lis.blob.core.windows.net/files/1091641.HTML), [PDF](https://lis.blob.core.windows.net/files/1091640.PDF)

## Related bills

- HB5: Employment; paid sick leave, civil penalties. (signed)
- SB199: Employment; paid sick leave, civil penalties. (signed)
- HB95: Va. Residential Landlord and Tenant Act; landlord remedies, noncompliance with rental agreement. (signed)
- HB1393: Electric utilities; pilot program for energy assistance and weatherization for certain individuals. (signed)
- HB834: Virginia Residential Landlord and Tenant Act; fire or casualty damage, termination by landlord. (signed)
- HB675: Protection of employees; coercion or threat based on immigration status, civil penalty. (signed)

## Sources
- [Chaptered (HTML)](https://lis.blob.core.windows.net/files/1218263.HTML)
- [Chaptered (PDF)](https://lis.blob.core.windows.net/files/1218262.PDF)
- [Enrolled (HTML)](https://lis.blob.core.windows.net/files/1196058.HTML)
- [Enrolled (PDF)](https://lis.blob.core.windows.net/files/1196057.PDF)
- [Substitute (HTML)](https://lis.blob.core.windows.net/files/1097438.HTML)
- [Substitute (PDF)](https://lis.blob.core.windows.net/files/1097437.PDF)
- [Substitute (HTML)](https://lis.blob.core.windows.net/files/1096824.HTML)
- [Substitute (PDF)](https://lis.blob.core.windows.net/files/1096823.PDF)
- [Introduced (HTML)](https://lis.blob.core.windows.net/files/1091641.HTML)
- [Introduced (PDF)](https://lis.blob.core.windows.net/files/1091640.PDF)

## Related
- [HB5: Employment; paid sick leave, civil penalties.](https://policyrisk.com/state-bill/VA-HB5-2026)
- [SB199: Employment; paid sick leave, civil penalties.](https://policyrisk.com/state-bill/VA-SB199-2026)
- [HB95: Va. Residential Landlord and Tenant Act; landlord remedies, noncompliance with…](https://policyrisk.com/state-bill/VA-HB95-2026)
- [HB1393: Electric utilities; pilot program for energy assistance and weatherization for…](https://policyrisk.com/state-bill/VA-HB1393-2026)
- [HB834: Virginia Residential Landlord and Tenant Act; fire or casualty damage, terminat…](https://policyrisk.com/state-bill/VA-HB834-2026)
- [HB675: Protection of employees; coercion or threat based on immigration status, civil…](https://policyrisk.com/state-bill/VA-HB675-2026)
- [Virginia bills](https://policyrisk.com/states/virginia/bills)
- [Virginia state hub](https://policyrisk.com/states/virginia)
- [All state legislation](https://policyrisk.com/state-bills)

Source: PRIA, https://policyrisk.com/state-bill/VA-SB652-2026 (as of 2026-10-12).