2025-21451Notice

CFPB Complaint Form Lives On, Unchanged

Published Date: 11/28/2025

Notice

Summary

The Consumer Financial Protection Bureau wants to keep using its Consumer Response Intake Form, which helps people send in complaints and questions about financial products. This affects millions of individuals and households, with no new costs or big changes—just an extension of the current process. If you want to share your thoughts, make sure to comment by January 27, 2026!

Analyzed Economic Effects

1 provisions identified: 1 benefits, 0 costs, 0 mixed.

CFPB Complaint Intake Form Extended

You can continue to use the CFPB's Consumer Response Intake Form (OMB Control No. 3170-0011) to submit complaints, inquiries, and feedback electronically, by mail, or by phone. The Bureau estimates about 6,000,000 respondents and a total annual burden of 1,123,334 hours, and says this action is an extension of the current process with no new costs or major changes. If you want to comment on keeping the form, submit comments by January 27, 2026.

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Key Dates

Published Date
Comments Due
11/28/2025
1/27/2026

Department and Agencies

Department
Independent Agency
Agency
Consumer Financial Protection Bureau
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