Privacy Policy

Effective Date: April 8, 2025

PRIA Technologies, LLC ("PRIA," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, AskPRIA.com, and any related tools or services (collectively, the "Services").

1. Information We Collect

• Account Information: Name, email address, and password (if applicable).
• Financial Information: If you opt in, we collect financial data through integrations like Plaid or uploaded documents.
• Automated Data: IP address, browser type, device data, usage patterns.
• Communications: If you contact us or book meetings via Calendly.

2. How We Use Information

• To operate and improve our Services
• To personalize user experiences and provide insights
• To respond to support inquiries and provide updates
• To ensure platform security and prevent misuse

3. How We Protect Your Data

We use industry-standard encryption, secure AWS-hosted infrastructure, and privacy-preserving tools like AWS Comprehend to remove sensitive data (e.g., SSNs, account numbers) from documents before internal processing.

4. Third-Party Services

We rely on trusted third parties to deliver key functionality:

• AWS: For hosting, storage, and document redaction
• Calendly: For appointment scheduling
• LogRocket: For product and UX analytics
• OpenAI: For AI-powered insights
• Plaid: For secure account data integrations
• Vercel: For hosting

These providers handle data according to their own privacy policies.

5. Data Sharing

We do not sell or share your personal data with third parties. If this changes in the future, we will notify users and update this policy.

6. Your Rights and Choices

• You can access, update, or delete your personal information.
• You may opt out of non-essential communications.
• To make any of these requests, email us at legal@policyrisk.com.

7. Data Retention

We retain user data as long as needed to provide our Services or comply with legal obligations.

8. U.S. Use Only

Our Services are intended for U.S. residents only and are not compliant with non-U.S. privacy laws like GDPR.

9. Children's Privacy

We do not knowingly collect data from anyone under 18. If we learn a child has submitted data, we will delete it.

10. Changes to This Policy

We may revise this Privacy Policy. If we make material changes, we will update the date at the top and notify users where appropriate.

11. Contact

If you have questions or requests, email us at legal@policyrisk.com.