SSA Tweaks Privacy Rules for Accommodation Requests
Published Date: 1/16/2026
Notice
Summary
The Social Security Administration is updating how it handles requests for accommodations from the public. These changes clarify where records are kept, who manages them, and what info is included. The new rules start now, but some parts kick in on February 17, 2026, and the public has until then to share their thoughts.
Analyzed Economic Effects
5 provisions identified: 2 benefits, 2 costs, 1 mixed.
SSA keeps accommodation request records
If you request an accommodation from SSA, the agency will maintain a record about you that may include personally identifying information (PII) such as your name and Social Security number (SSN), a description of your disability, the accommodation requested, correspondence with SSA, and coordination details. SSA will use the information to process, track, approve or deny requests, communicate with requesters, and perform management, research, and statistical activities.
Disclosures allowed to communication helpers
Starting February 17, 2026, SSA may disclose records to third parties when an individual involved with a request needs help communicating because of a hearing impairment or language barrier (for example, interpreters or telecommunications relay system operators). The new routine uses enabling these disclosures are effective February 17, 2026, and public comments are due by February 17, 2026.
Records may be shared to provide accommodations
SSA may disclose records to contractors, Federal, State, or local agencies (with a written agreement) to assist in providing accommodations, and may share records with other entities for research and statistical activities under written agreements. SSA also may disclose records to other agencies when those agencies are administering cash or non-cash income maintenance or health maintenance programs.
Records retention follows NARA schedule
SSA will retain and dispose of records in this system in accordance with National Archives and Records Administration (NARA) rules codified at 36 CFR 1225.16 and the agency-wide Legal Bucket schedule DAA-0047-2022-0003.
ID and notarization needed for record access
To ask whether SSA has a record about you or to access those records, you must submit a written request that includes your name and SSN (or other identifying information) and either a notarized statement verifying your identity or a certified statement; if requesting in person you must provide an identity document (preferably with a photo) or a written certification if you lack ID documents.
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