CMS Seeks Boring Feedback on Data Collection Drudgery
Published Date: 3/2/2026
Notice
Summary
The Centers for Medicare & Medicaid Services (CMS) wants your feedback on their plan to collect some information from the public. This is a routine step to make sure the process is clear, useful, and not too much work for anyone. If you have thoughts, you’ve got until April 1, 2026, to share them—no money changes, just a chance to help shape how info is gathered.
Analyzed Economic Effects
2 provisions identified: 1 benefits, 1 costs, 0 mixed.
Standardized Medicare Complaint Form
CMS is reinstating and changing the Medicare Quality of Care Complaint Form (Form CMS-10287, OMB control number 0938-1102) to create a single, standardized form beneficiaries can use to submit complaints. The updated form removes lengthy instructions, clarifies items, and aligns demographic data collection with Statistical Policy Directive 15; the public may comment by April 1, 2026.
Estimated Time Burden for Complainants
CMS estimates 3,369 respondents and 3,369 total annual responses for this collection, with a total annual burden of 562 hours for completing the Medicare Quality of Care Complaint Form. The estimate quantifies the time cost to beneficiaries who submit written complaints; CMS is asking for public comment on the burden by April 1, 2026.
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