USDA Seeks Input on Streamlining Customer Service Surveys
Published Date: 4/8/2026
Notice
Summary
The USDA wants your feedback to make their services better and easier to use. They’re asking for public comments on a plan to collect info that helps improve customer experience, with a deadline to share thoughts by May 8, 2026. This effort aims to cut down on paperwork and keep things running smoothly without costing extra money.
Analyzed Economic Effects
3 provisions identified: 2 benefits, 0 costs, 1 mixed.
Large Scale Collection: Respondent Count and Burden
USDA estimates the collection will involve 2,040,000 respondents and total 178,750 burden hours. The action is a renewal and extension (OMB Number 0503-0024) and the public may comment by May 8, 2026.
Individuals: Voluntary, Low‑Burden Feedback
The USDA will collect voluntary feedback from Individuals and Households to improve customer experience. The collections are described as low‑burden and low‑cost for respondents and intended to reduce paperwork and respondent burden.
Businesses & Organizations: Optional Feedback Requests
Businesses and Organizations are listed as an affected public and may be asked to provide voluntary feedback to help the Agency improve services. The USDA states these collections will be low‑cost and low‑burden for respondents and the government.
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