EIA Extends Customer Feedback Collection for Three Years
Published Date: 5/5/2026
Notice
Summary
The Energy Information Administration (EIA) is asking to keep collecting feedback from the public for three more years without changing anything. This helps EIA understand how well they’re serving customers and find ways to improve. If you want to share your thoughts, make sure to send comments by June 4, 2026—no cost or hassle involved!
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Analyzed Economic Effects
3 provisions identified: 2 benefits, 1 costs, 0 mixed.
EIA continues public feedback collection
The Energy Information Administration will extend, for three years and without changes, its Generic Clearance to collect qualitative feedback from the public about agency service delivery. The feedback is intended to help EIA improve programs and service delivery and the agency will only collect responses that meet the stated conditions.
Estimated respondent time and dollar burden
EIA estimates 80,600 respondents annually, totaling 8,600 burden hours per year and an annual reporting cost burden of $816,914 (8,600 hours valued at $94.99/hour). EIA states respondents will have no additional costs other than these burden hours and normal business maintenance.
Voluntary participation and limited PII use
Collections under this clearance are voluntary, targeted to people with experience or likely future experience with EIA programs, and will yield qualitative (non‑statistical) information. Personally identifiable information will be collected only as necessary (except for participant remuneration) and is not retained, and the information will be used only internally and not to substantially inform influential policy decisions.
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