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WashingtonSB 54592025-2026 Regular SessionSenateWALLET

Concerning call center retention.

Sponsored By: Derek Stanford (Democratic)

Became Law

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Bill Overview

Analyzed Economic Effects

4 provisions identified: 1 benefits, 2 costs, 1 mixed.

Notice and fines for call centers moving overseas

Beginning July 27, 2025, employers with 50 or more workers must give the Employment Security Commissioner at least 120 days’ notice before moving a call center to another country. This also applies if you move units that handled at least 25% of the center’s average call volume over the last 12 months. Violations can be fined up to $10,000 per day; the Commissioner can reduce fines during a declared emergency. The state posts a public list twice a year of employers that file notices and sends it to state agencies. The notice rule does not cover facilities whose main work is language interpretation, and it has limited application to state agencies.

State funding limits for relocating call centers

Beginning July 27, 2025, if your company appears on the state’s relocation list, you are ineligible for state grants or loans for five years. The Employment Security Department can waive this with the relevant agency if denying funds would cause big job losses in Washington or harm the environment. If a state agency later finds you were ineligible but you got a state grant or loan on or after July 27, 2025, you must repay the full amount right away.

State call center work must stay U.S.

For state contracts signed on or after July 27, 2025, call center work by contractors and subcontractors must be done entirely within the United States. Interpreter services are excluded from this U.S.-only rule.

Workers keep other benefits after relocation

Beginning July 27, 2025, if you move to a foreign country for work, this law cannot be used to stop payments or benefits you get under other laws. You keep those other payments and benefits if you qualify.

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Sponsors & Cosponsors

Sponsor

  • Derek Stanford

    Democratic • Senate

Cosponsors

  • Bob Hasegawa

    Democratic • Senate

  • Claire Wilson

    Democratic • Senate

  • Javier Valdez

    Democratic • Senate

  • Rebecca Saldaña

    Democratic • Senate

  • Steve Conway

    Democratic • Senate

  • T'wina Nobles

    Democratic • Senate

Roll Call Votes

All Roll Calls

Yes: 204 • No: 35

House vote • 4/10/2025

3rd Reading & Final Passage

Yes: 85 • No: 10 • Other: 3

House vote • 4/10/2025

Final Passage on Reconsideration

Yes: 89 • No: 6 • Other: 3

Senate vote • 3/3/2025

3rd Reading & Final Passage

Yes: 30 • No: 19

Actions Timeline

  1. Effective date 7/27/2025.

    4/22/2025Senate

  2. Chapter 114, 2025 Laws.

    4/22/2025Senate

  3. Governor signed.

    4/22/2025legislature

  4. Delivered to Governor.

    4/17/2025legislature

  5. Speaker signed.

    4/16/2025legislature

  6. President signed.

    4/15/2025legislature

  7. Third reading, passed; yeas, 89; nays, 6; absent, 0; excused, 3.

    4/10/2025Senate

  8. Vote on third reading will be reconsidered.

    4/10/2025Senate

  9. Third reading, passed; yeas, 85; nays, 10; absent, 0; excused, 3.

    4/10/2025Senate

  10. Rules suspended. Placed on Third Reading.

    4/10/2025Senate

  11. Rules Committee relieved of further consideration. Placed on second reading.

    4/10/2025Senate

  12. Referred to Rules 2 Review.

    3/27/2025Senate

  13. Minority; do not pass.

    3/26/2025Senate

  14. LAWS - Majority; do pass.

    3/26/2025Senate

  15. LAWS - Executive action taken by committee.

    3/26/2025Senate

  16. First reading, referred to Labor & Workplace Standards.

    3/5/2025Senate

  17. Third reading, passed; yeas, 30; nays, 19; absent, 0; excused, 0.

    3/3/2025Senate

  18. Rules suspended. Placed on Third Reading.

    3/3/2025Senate

  19. Floor amendment(s) adopted.

    3/3/2025Senate

  20. 1st substitute bill substituted.

    3/3/2025Senate

  21. Placed on second reading by Rules Committee.

    2/26/2025Senate

  22. Passed to Rules Committee for second reading.

    2/18/2025Senate

  23. Minority; do not pass.

    2/14/2025Senate

  24. LC - Majority; 1st substitute bill be substituted, do pass.

    2/14/2025Senate

  25. First reading, referred to Labor & Commerce.

    1/23/2025Senate

Bill Text

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