Title 12 › Chapter CHAPTER 35— - RIGHT TO FINANCIAL PRIVACY › § 3423
Lets people who work at banks, credit unions, brokerages, insurance companies, and similar firms avoid being sued when they report suspected financial abuse of a person age 65 or older to the proper agencies. To get that protection, the person reporting must have had the required training, must have been a supervisor, compliance or legal officer (or a registered representative, investment adviser representative, or insurance producer who is affiliated with the firm), and must have reported in good faith and with reasonable care. The firm is also protected for a report by such a trained employee. The rule does not protect anyone for other wrongful acts like fraud. Key defined words in simple terms: Bank Secrecy Act officer — the person who makes sure the firm follows Bank Secrecy Act rules; broker-dealer — brokers and dealers; covered agency — agencies like state financial regulators, the SEC, law enforcement, and adult protective services; covered financial institution — credit unions, banks and similar firms (investment advisers, brokers, insurers, transfer agents); senior citizen — someone 65 or older; exploitation — illegal or fraudulent use or denial of a senior’s money or property. Training must teach how to spot and report abuse, protect customer privacy, and match the worker’s job. Firms must keep training records and the training content, give training as soon as possible (and within 1 year for hires after May 24, 2018), and give records to examiners on request. Federal protection only overrides state law if it gives greater protection from liability.
Full Legal Text
Banks and Banking — Source: USLM XML via OLRC
Legislative History
Reference
Citation
12 U.S.C. § 3423
Title 12 — Banks and Banking
Last Updated
Apr 6, 2026
Release point: 119-73