Title 12Banks and BankingRelease 119-73

§5011 Consumer awareness

Title 12 › Chapter CHAPTER 50— - CHECK TRUNCATION › § 5011

Last updated Apr 6, 2026|Official source

Summary

Banks must give customers a short notice about substitute checks. The notice must say a substitute check is legally the same as the original check if it accurately shows all front-and-back information from the original at the time the paper check was truncated and if it carries a clear statement that it is a legal copy and can be used like the original. The notice must also tell customers about their recredit rights under section 5006 if they, in good faith, think a substitute check was charged to their account in error. Banks must give the notice to current customers by the first regular communication after the law takes effect and to new customers when the account starts. Banks can mail the notice or use any other method the customer agreed to. If a customer asks for a copy and gets a substitute check, the bank must give the notice then. The Board must publish model forms and clauses by the end of the 9-month period beginning on October 28, 2003. A bank that uses a Board model correctly meets the requirement, may remove nonrequired parts or change the layout, and is not forced to use the Board’s model.

Full Legal Text

Title 12, §5011

Banks and Banking — Source: USLM XML via OLRC

(a)Each bank shall provide, in accordance with subsection (b), a brief notice about substitute checks that describes—
(1)how a substitute check is the legal equivalent of an original check for all purposes, including any provision of any Federal or State law, and for all persons, if the substitute check—
(A)accurately represents all of the information on the front and back of the original check as of the time at which the original check was truncated; and
(B)bears the legend: “This is a legal copy of your check. You can use it in the same way you would use the original check.”; and
(2)the consumer recredit rights established under section 5006 of this title when a consumer believes in good faith that a substitute check was not properly charged to the account of the consumer.
(b)(1)With respect to consumers who are customers of a bank on the effective date of this chapter and who receive original checks or substitute checks, a bank shall provide the notice described in subsection (a) to each such consumer no later than the first regularly scheduled communication with the consumer after the effective date of this chapter.
(2)A bank shall provide the notice described in subsection (a) to each consumer who will receive original checks or substitute checks, other than existing customers referred to in paragraph (1), at the time at which the customer relationship is initiated.
(3)A bank may send the notices required by this subsection by United States mail or by any other means through which the consumer has agreed to receive account information.
(4)Notice shall be provided to each consumer of the bank that requests a copy of a check and receives a substitute check, at the time of the request.
(c)(1)Before the end of the 9-month period beginning on October 28, 2003, the Board shall publish model forms and clauses that a bank may use to describe each of the elements required by subsection (a).
(2)(A)A bank shall be treated as being in compliance with the requirements of subsection (a) if the bank’s substitute check notice uses a model form or clause published by the Board and such model form or clause accurately describes the bank’s policies and practices.
(B)A bank may delete any information in the model form or clause that is not required by this chapter or rearrange the format.
(3)This section shall not be construed as requiring any bank to use a model form or clause that the Board prepares under this subsection.

Legislative History

Notes & Related Subsidiaries

Editorial Notes

References in Text

The

Effective Date

of this chapter, referred to in subsec. (b)(1), is at the end of the 12-month period beginning on Oct. 28, 2003, except as otherwise specifically provided in this chapter, see section 20 of Pub. L. 108–100, set out as an

Effective Date

note under section 5001 of this title. This chapter, referred to in subsec. (c)(2)(B), was in the original “this Act”, meaning Pub. L. 108–100, Oct. 28, 2003, 117 Stat. 1177, which is classified generally to this chapter. For complete classification of this Act to the Code, see

Short Title

note set out under section 5001 of this title and Tables.

Statutory Notes and Related Subsidiaries

Effective Date

Section effective at the end of the 12-month period beginning on Oct. 28, 2003, see section 20 of Pub. L. 108–100, set out as a note under section 5001 of this title.

Reference

Citations & Metadata

Citation

12 U.S.C. § 5011

Title 12Banks and Banking

Last Updated

Apr 6, 2026

Release point: 119-73