Title 42 › Chapter CHAPTER 126— - EQUAL OPPORTUNITY FOR INDIVIDUALS WITH DISABILITIES › Subchapter SUBCHAPTER III— - PUBLIC ACCOMMODATIONS AND SERVICES OPERATED BY PRIVATE ENTITIES › § 12188
People who face disability discrimination, or who reasonably believe they are about to, must use the remedies and procedures found in section 2000a–3(a). A person with a disability does not have to try to get access if they actually know the covered person or organization will not follow the law. Courts can order fixes, like changing buildings to make them accessible, and can require assistive help, policy changes, or alternative ways to provide services when needed. The Attorney General will investigate complaints and check compliance. The Attorney General can certify that a State or local building rule meets or exceeds the federal minimums; that certification is evidence but can be challenged. If the Attorney General finds a pattern of discrimination or a case of broad public importance, the government can sue. Courts can order temporary or permanent relief, require accommodations, award money damages when the Attorney General asks, and impose civil fines up to $50,000 for a first violation and up to $100,000 for later violations. Multiple discriminatory acts decided in one case count as one violation for fines. Punitive damages are not allowed. Courts must consider any good-faith efforts to comply, including whether the entity could have reasonably anticipated the need for a particular assistive aid.
Full Legal Text
The Public Health and Welfare — Source: USLM XML via OLRC
Legislative History
Reference
Citation
42 U.S.C. § 12188
Title 42 — The Public Health and Welfare
Last Updated
Apr 6, 2026
Release point: 119-73