§42304 Widespread disruptions

Summary

When a widespread disruption happens, a covered air carrier must immediately post, with a clear, easy-to-find link on its public website, whether it will offer five kinds of help to passengers whose travel is interrupted: hotel rooms, ground transport, meal vouchers, rebooking on another carrier (including foreign carriers) to the passenger’s destination, or sleeping space inside the terminal. Widespread disruption means most or all of the carrier’s systemwide flights are delayed or canceled because one or more of its computer systems or networks fail. Covered air carrier means an airline that runs scheduled passenger flights using planes originally built for 30 or more seats. This does not change other legal duties the carrier already has.