VA Seeks Feedback on Dental Care Satisfaction Survey Update
Published Date: 1/28/2025
Notice
Summary
The Veterans Health Administration is updating its Dental Care Patient Satisfaction Survey to better understand veterans' experiences and improve dental services. Veterans who use VA dental care might be asked to share their feedback through a short survey, either on paper or online. Comments on this update are welcome until February 27, 2025, helping ensure the survey stays useful without adding extra hassle or cost.
Analyzed Economic Effects
4 provisions identified: 2 benefits, 1 costs, 1 mixed.
Survey Data Used To Measure Dental Care Quality
Information from the Dental Care Patient Satisfaction Survey will be shared with VA Central Office, VISNs, VHA field staff, and stakeholders and used in Network Performance Reports to demonstrate and measure improvement toward timely, high-quality dental health care services.
VA Dental Survey Asks Veterans To Respond
If you use VA dental care, you may be asked to complete the Dental Care Patient Satisfaction Survey (VA Form 10-10070) once a year, either on paper or online. The agency expects about 50,400 respondents, with an average response time of 15 minutes and a total estimated annual burden of 12,600 hours.
Race and Ethnicity Fields Updated
The Dental Care Patient Satisfaction Survey will include minor changes to the Race and Ethnicity data collection fields to reflect current requirements. These updated fields will be part of the revised VA Form 10-10070.
Online Web-Based Survey Option Added
VHA is prepared to add a web-based option so Veterans can submit the Dental Care Patient Satisfaction Survey online as an alternative to paper. Veterans may choose either paper or electronic submission when responding.
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