2025-06020NoticeWallet

DOT Seeks Feedback on Feedback: Improve the Improvers

Published Date: 4/8/2025

Notice

Summary

The Department of Transportation is asking the public to comment on extending a paperwork collection that helps improve customer experience. This affects anyone who interacts with the agency and aims to keep things simple and efficient without extra costs. Comments are open until June 9, 2025, so don’t miss your chance to weigh in!

Analyzed Economic Effects

4 provisions identified: 3 benefits, 1 costs, 0 mixed.

Estimated respondent time burden

The Department estimates the collection will involve 1,101,500 respondents annually, with each response taking from 3 minutes up to 1.5 hours. The agency estimates a total of 100,800 annual burden hours for all respondents combined.

Collections are voluntary and limit personal data

The agency says collections will be voluntary and that personally identifiable information (PII) will be collected only as necessary and not retained. Collections are described as low-cost and non-controversial and intended for service improvement.

Multiple response methods available

The Department will collect feedback by electronic means when possible and may also use mail, fax, telephone, technical discussions, and in-person interviews; observational techniques may also be used. This gives respondents several ways to provide feedback.

Public comment deadline for extension

The Department is soliciting public comments on extending this information collection; comments must be submitted on or before June 9, 2025. You can submit comments at regulations.gov under Information Collection 2105-0583.

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Key Dates

Published Date
4/8/2025

Department and Agencies

Department
Independent Agency
Agency
Transportation Department
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