QVC Sues Shipping Giant Over Unfair Fees and Flops
Published Date: 6/20/2025
Notice
Summary
QVC, Inc. and Cornerstone Brands, Inc. have filed a complaint against Ocean Network Express, accusing them of breaking shipping rules by missing service promises and charging unfair fees. This could affect how shipping contracts are handled and might lead to changes in fees or service standards. The case will be decided by the end of 2026, so keep an eye out for updates that could impact shipping costs and schedules.
Analyzed Economic Effects
3 provisions identified: 0 benefits, 3 costs, 0 mixed.
Alleged Missed Shipping Service Promises
QVC, Inc. and Cornerstone Brands say Ocean Network Express repeatedly failed to meet promised shipping services. The complaint (served June 17, 2025) alleges systematic failure to meet service commitments under the Shipping Act (46 U.S.C. 40101 et seq.); an initial decision is due by June 17, 2026 and the Commission’s final decision by December 31, 2026.
Alleged Coercion for Extra Surcharges
The complainants allege Ocean Network Express used coercion to require payment of extracontractual surcharges and to force amendments to service contracts. The complaint cites violations of 46 U.S.C. 41102(c); 41104(a)(2) and (a)(10); and 46 CFR 545.5 and was served June 17, 2025; answers are due within 25 days of service.
Alleged Unreasonable Demurrage/Detention Charges
Complainants allege Ocean Network Express unreasonably assessed demurrage and detention charges. The complaint (served June 17, 2025) asks the Federal Maritime Commission to address these practices; the administrative initial decision is due June 17, 2026 and the final decision by December 31, 2026.
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Key Dates
Department and Agencies
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