DOL Seeks More Smiley-Face Feedback on Services
Published Date: 3/20/2026
Notice
Summary
The Department of Labor wants to keep collecting quick, helpful feedback from people about how well their services work. They’re asking for public comments by May 19, 2026, to make sure this feedback process stays useful and easy for everyone. This helps the agency spot problems early and improve how they serve you without costing extra money or time.
Analyzed Economic Effects
2 provisions identified: 2 benefits, 0 costs, 0 mixed.
OSHA Continues Quick Feedback Collection
The Department of Labor (OSHA) is requesting OMB approval (OMB Control Number 1218-0NEW) to collect qualitative customer feedback under a generic clearance for up to three (3) years. The notice estimates 40,000 respondents, 40,000 responses, 4,000 annual burden hours, and an annual respondent cost of $0; the agency is accepting public comments through May 19, 2026.
Feedback Not Used For Statistical Claims
OSHA says the qualitative feedback it collects under this generic clearance will provide insights into perceptions and experiences but will not be designed to produce statistically generalizable results or to monitor trends or document program performance. Collections intended to yield quantitative, generalizable data would require more rigorous study designs and may be submitted under other mechanisms.
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