Access Board Seeks Three More Years of Online Complaints
Published Date: 5/27/2026
Notice
Summary
The Access Board wants to keep using its online complaint form for reporting accessibility problems at public places for three more years. This affects anyone who spots barriers that make buildings hard to use and wants to file a complaint easily online. Comments on this plan are open until July 27, 2026, and there’s no new cost involved—just a smooth way to keep voices heard!
Analyzed Economic Effects
3 provisions identified: 3 benefits, 0 costs, 0 mixed.
Online ABA Complaint Form Continued
The Access Board proposes to renew the Online Architectural Barriers Act (ABA) Complaint Form for an additional three years after the collection is scheduled to expire on October 31, 2026. You can continue to use the online form to file complaints about accessibility barriers at covered facilities.
More Interactive Form, Less Time
The Board plans to convert the current online form to a more interactive, easier-to-use form and estimates this will reduce the average response time to 15 minutes per complaint. The Board also updates its annual estimate from 200 respondents at 30 minutes to 400 respondents annually at 15 minutes.
Optional Personal Info and Privacy
When you file the Online ABA Complaint Form, you may choose whether to provide personal information such as name, address, phone number, and email. The Board states that where personal information is provided it is not disclosed outside the agency without the written permission of the complainant.
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Key Dates
Department and Agencies
Related Federal Register Documents
2026-15782, Revision of Freedom of Information Act Regulations
The Architectural and Transportation Barriers Compliance Board (Access Board or Board) is issuing this Notice of Proposed Rulemaking (NPRM) to update its regulations under the Freedom of Information Act (FOIA). The Board proposes to replace its existing FOIA regulations with this proposed rule, which streamlines the language of several procedural provisions; updates procedures consistent with current technology; incorporates changes required by amendments to the FOIA under the OPEN Government Act of 2007 and the FOIA Improvement Act of 2016, and developments in case law; and conforms to Department of Justice guidelines for agency FOIA regulations.
2026-16773, Proposed Renewal of Information Collection; OMB Control Number 3014-2012; Online Architectural Barriers Act (ABA) Complaint Form
In accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3501 et seq.), the Architectural and Transportation Barriers Compliance Board (Access Board) has submitted the following request for renewal of information collection request titled "Online ABA Complaint Form" to the Office of Management and Budget (OMB) for its review and approval. The Access Board invites comment on its "Online Architectural Barriers Act (ABA) Complaint Form." (OMB Control No. 3014-0012). The purpose of this information collection is to provide a standardized method for members of the public to file ABA complaints with the Access Board. The information collection is scheduled to expire on October 31, 2026, and we propose to continue using the instrument for an additional three years.
2026-03199, Accessibility Standards for Universal Changing Stations
The government is working on new rules to make universal changing stations easier to use for everyone, including people with disabilities. These rules will cover how the stations and their rooms should be private, clean, and accessible. Businesses and public places will need to follow these standards once finalized, and the public can share their thoughts by April 20, 2026.
2025-21884, Agency Information Collection Activities; Submission of Proposed Information Collection; Online Training Request Form for OMB Review
The Access Board is asking for approval to start a new online form that lets people and local governments easily request training. This change makes it simpler to get help and doesn’t cost anyone extra. You can share your thoughts on this plan until January 5, 2026.
2025-21836, Performance Review Board Membership
The Architectural and Transportation Barriers Compliance Board just named new members to its Performance Review Board, which checks how well senior executives are doing their jobs. Since the board is small, it brought in experts from other federal agencies to help out. This update affects senior leaders and keeps the review process fair and fresh, with no changes to pay or timing announced.
2026-17634, Combined Notice of Filings #2
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