FCC Proposes Video Calls and Interstate 911 Upgrades
Published Date: 7/10/2026
Proposed Rule
Summary
The FCC wants to make 911 calls smarter and more reliable by making sure different 911 systems can talk to each other across states. They’re also exploring cool tech like video calls to help more people reach emergency services. If you’re involved in 911 services, get ready to test these upgrades and share your thoughts by August and September 2026.
Analyzed Economic Effects
3 provisions identified: 2 benefits, 1 costs, 0 mixed.
Mandatory Interstate 911 Interoperability Testing
The FCC proposes requiring Next Generation 911 Core Service (NGCS) and Emergency Services IP Network (ESInet) providers to test the transfer of 911 traffic (voice, video, data, and text) to facilities in at least two other states and with three similar but different providers, and to certify successful completion within three years of the effective date of any adopted interoperability requirements. A “successful transfer” would, at minimum, include SIP-based call handoff, preservation of caller location and media metadata, compliance with commonly accepted standards (such as i3), operational testing, and cross-jurisdictional validation.
Exploring Direct Video Calling to 911
The FCC seeks comment on a framework to let 911 Authorities signal readiness to accept Direct Video Calling (DVC)-to-911 (native video/ASL) and on technical, operational, cost, and pilot parameters; the Commission is not proposing DVC implementation rules at this time. The FCC asked for information on potential pilot program parameters, costs to 911 Authorities and providers, and how DVC would integrate with routing, location, and existing standards.
Small Entities Face Modest Testing Costs
The FCC acknowledges that NGCS and ESInet providers and local 911 Authorities — including small businesses and small governmental jurisdictions — may incur costs to conduct interoperability testing, prepare reports, and certify compliance, but anticipates these costs will be modest and can be spread over three or more years. The Commission asks for comment on impacts and alternatives for small entities and has prepared an Initial Regulatory Flexibility Analysis.
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Key Dates
Department and Agencies
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