2026-21381NoticeWallet

FCC Updates Lifeline Records and Adds New Information-Sharing Uses

Published Date: 10/19/2026

Notice

Summary

The FCC is updating its Lifeline Program records, which help low-income folks get discounts on phone and internet services. These changes add new ways the FCC can share info, like for suspension and debarment checks. The updates kick in on October 19, 2026, with a comment period open until November 18, 2026—no extra costs for users!

Analyzed Economic Effects

6 provisions identified: 1 benefits, 5 costs, 0 mixed.

More personal data collected for Lifeline

The Lifeline system will store many kinds of personal data about applicants and subscribers, including names, dates of birth, the last four digits of Social Security Numbers or full Tribal identification numbers, residential addresses (including geolocation), IP addresses, financial information, usernames/passwords, voice recordings, and signatures. This data is kept to determine eligibility, enforce the one-benefit-per-household rule, run recertification, and support consumer surveys.

New sharing for suspension and debarment checks

The FCC added a new routine use (No. 22) allowing it to share Lifeline system records with other Federal agencies that are considering suspension or debarment actions. The routine uses will become effective on November 18, 2026 unless comments require a change.

Collecting suspension/debarment history for reps and contractors

The system will collect suspension and debarment history and current status, and history of misconduct germane to suspension or debarment, for ETC enrollment representatives and for contractors, subcontractors, suppliers, consultants, or their agents who interact with Lifeline systems.

Data sharing with Treasury's Do Not Pay system

The FCC may disclose Lifeline records to the U.S. Department of the Treasury to review payment and award eligibility through the Do Not Pay Working System to help identify, prevent, or recoup improper payments, including payments disbursed by states in state-administered federally funded programs.

Records may be shared with IRS and law enforcement

The FCC may disclose Lifeline records to the Internal Revenue Service and other law enforcement or investigative agencies when necessary to investigate income eligibility, potential fraud, or other violations of law or program rules.

State and Tribal data sharing to verify eligibility

The FCC may disclose Lifeline records to designated State agencies, State public utility commissions, and Tribal Nations to perform eligibility verification, recertification, and to assist with administering Lifeline on behalf of carriers or providing enrollment reports.

Personalized for You

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Key Dates

Published Date
Comments Due
10/19/2026
11/18/2026

Department and Agencies

Department
Independent Agency
Agency
Federal Communications Commission
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