FCC Tweaks 911 Data Collection in Quest for More Reliable Service
Published Date: 11/5/2026
Notice
Summary
The FCC is updating how it collects info to improve 911 services and make them more reliable. This affects businesses, nonprofits, and government groups who must provide certain data, sometimes just once or occasionally. They’re asking for comments by January 4, 2027, aiming to reduce paperwork hassle and keep things clear and useful without costing extra money.
Analyzed Economic Effects
7 provisions identified: 3 benefits, 3 costs, 1 mixed.
Paperwork Burden Estimates for Respondents
The FCC estimates 961 respondents and 1,533 responses with estimated time per response ranging from 1 to 317 hours and a total annual burden of 108,418 hours; the collection is listed as having "No Cost."
Annual Certification Replaced by One-Time Filing
Covered 911 Service Providers (CSPs) no longer must file an annual 911 reliability certification. Instead CSPs must file a one-time initial certification, and only file updates if a substantive change makes the earlier certification inaccurate; filings are mandatory.
Report Whether Reliability Best Practices Implemented
In their reliability filings, CSPs must state whether they have implemented specified industry-backed IP-specific reliability best practices. If they have not, CSPs must briefly explain alternative measures they use, state they took no measures, or indicate the requirements are not applicable.
FCC Bureau May Require Remedial Action
The FCC's Public Safety and Homeland Security Bureau may require remedial action to correct vulnerabilities in a CSP's 911 network if the Bureau finds the CSP did not follow the reliability best practices or its alternatives were insufficient.
New CSPs Must File One-Time Attestation
Any CSP covered for the first time by the 2026 rules must file a one-time attestation indicating that status. CSPs must also notify the Commission in writing within 60 days after they stop providing all CSP services.
States Can Access Portions of Certifications
The 2026 Order ensures State governments responsible for 911 systems have access to portions of CSP certifications and reports that are relevant to their jurisdictions.
Interoperability Progress Reporting Required
CSPs are required to report on progress toward interoperability of NG911 systems as part of the collection.
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Key Dates
Department and Agencies
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