S1655119th CongressWALLET

Protecting Veterans in Crisis Act

Sponsored By: Senator Duckworth, Tammy [D-IL]

Introduced

Summary

Strengthen oversight of the Veterans Crisis Line. This bill would expand congressional oversight of the Veterans Crisis Line (VCL), require frequent public reporting on staffing and performance, and add workforce protections for VCL personnel.

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  • Veterans and callers: Would require monthly operations reports showing average wait times, volume of unanswered calls, and caller-to-operator ratios so lawmakers can track service availability and responsiveness.
  • VCL staff: Would mandate advance notice to Congress before any termination of VCL employees, require a stated cause and whether the employee is a veteran or military spouse, and force a 30-day personnel report detailing staffing breakdowns, probationary status, veteran and military spouse status, and recent terminations on specified February 2025 dates.
  • Oversight and VA operations: Would impose monthly performance comparisons to prior months and prior years, require reports on resources used and outstanding, and direct the Comptroller General to deliver a review with improvement recommendations within 180 days. Reporting obligations run through January 20, 2029.

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Bill Overview

Analyzed Economic Effects

1 provisions identified: 1 benefits, 0 costs, 0 mixed.

Advance notice before firing crisis-line staff

This bill would require the Secretary of Veterans Affairs to notify the House and Senate Veterans' Affairs committees at least 48 hours before firing any Veterans Crisis Line employee. The notice would have to explain the cause, say if the person is a veteran or a military spouse, and include a plan to keep the Crisis Line working. This requirement would start on enactment and end on January 20, 2029.

Sponsors & CoSponsors

Sponsor

Duckworth, Tammy [D-IL]

IL • D

Cosponsors

There are no cosponsors for this bill.

Roll Call Votes

No roll call votes available for this bill.

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