(a) A notarial officer may refuse to perform a notarial act if the officer is not satisfied that: (1) The individual executing the record is competent or has the capacity to execute the record; or (2) The individual's signature is knowingly and voluntarily made. (a-1) A notarial officer may refuse to perform a notarial act if the officer does not read or understand the language of the document being notarized. (a-2) A notarial officer may require a signer to provide a certified translation of the document being notarized. (b) A notarial officer may refuse to perform a notarial act unless refusal is prohibited by a law other than this chapter.