(a)(1) By October 1, 2026, the Department shall award one-year contracts with 2 non-governmental organizations for the purpose of operating crisis stabilization beds and crisis stabilization services. (2) Crisis stabilization services shall: (A) Operate in a manner that is voluntary, non-coercive, trauma-informed, and culturally competent; (B) Provide a home-like environment that supports stabilization and recovery; (C) Serve individuals experiencing acute behavioral health crises, including individuals with co-occurring substance use disorders or housing instability; (D) Operate in coordination with the Department's crisis response system, including the 988 Lifeline established under part B of Chapter 18 of Title 34, Comprehensive Psychiatric Emergency program, mobile crisis services, hospitals, and community-based behavioral health providers; and (E) Prioritize diversion from emergency departments, inpatient hospitalization, and involvement with the criminal legal system. (b) The non-governmental organizations awarded contracts pursuant to subsection (a) of this section shall: (1) Possess no less than 5 years of experience operating residential psychiatric crisis stabilization services that provide voluntary therapeutic, community-based, and home-like treatment for individuals aged 18 or older with psychiatric symptoms and deemed appropriate for residential services in a structured, closely monitored temporary setting based on an on-site psychiatric assessment, including demonstrated experience serving adults with co-occurring substance use disorders; (2) Be certified by the Department to provide residential psychiatric crisis stabilization services; and (3) Have at least 5 years of experience conducting behavioral health assessments, crisis intervention, stabilization planning, and referrals to ongoing behavioral health services and supports.