Title 38 — Educational Institutions.

(a) There is established within the State Board of Education an Office of Ombudsman for Public Education, which shall be headed by an ombudsman appointed by the State Board of Education. (b)(1) The Ombudsman shall be a District resident within 180 days of appointment. (2) The Omb…

The Ombudsman shall: (1) Be appointed without regard to party affiliation; (2) Be appointed on the basis of integrity; (3) Possess a demonstrated ability to analyze issues and matters of law, administration, and policy; (4) Possess experience in the field of social work, counseli…

The Ombudsman shall: (1) Provide outreach to current and prospective public school students and their parents or guardians, and to further this purpose, have the cooperation of all individuals within the public school system; (2) Encourage communication between public schools and…

The Ombudsman shall: (1) Have access to books, records, files, reports, findings, and all other papers, items, or property (“documents”) belonging to or in use by all departments, agencies, instrumentalities, and employees of public schools necessary to facilitate the purpose of …

(a) The Ombudsman shall not: (1) Disclose personally identifiable information regarding a student without the specific written consent of the student or parent, as required by federal and local law; (2) Disclose the substance of a conversation with any teacher or other official o…

(a) The Office of Ombudsman shall provide complaint resolution services, which shall be available to current and prospective public school students and their parents or guardians. (b) Participation in complaint resolution services provided by the Office of Ombudsman shall be volu…