Investigations. Investigation report; referrals to division and other appropriate agencies. Confidentiality; disclosure of information. Notice of complaint procedure. Discrimination or retaliation prohibited; sanctions. Federal financial participation; documentation. Immunity from civil and criminal liability for providing certain information to ombudsman. Immunity from civil and criminal liability for filing complaint; ombudsman’s immunity for actions related to discharge of duties. Statutory construction. Medical review group to review the deaths of consumers. Notification of consumer’s death; time limits. Scope of part. PART 2 ADDITIONAL POWERS AND DUTIES