(a) After the Suruhanu has decided whether or not to investigate a complaint, he shall suitably inform the complainant. (b) The Suruhanu shall, if requested by the complainant, report the status of his investigation to the complainant. (c) After investigation of a complaint, he shall suitably inform the complainant of his conclusion or recommendation, if appropriate, any action taken or to be taken by the agency involved. (d) A letter to the Suruhanu from a person held in custody including by detention, incarceration and hospitalization - by an agency shall be forwarded immediately, unopened to the Suruhanu. A letter from the Suruhanu to such person shall be immediately delivered, unopened to the person. (e) No person who files a complaint pursuant to this Chapter shall be subject to any penalties, sanctions or restrictions in connection with his employment because of such complaint. SOURCE: GC § 1436. Added by P.L. 14-99; renumbered by P.L. 15-83.