Consumer's rights

HRS §468L-7 — under Chapter 468L.

HRS §468L-7

§468L-7 Consumer's rights. (a) Any travel agency registered under this chapter shall have the following obligations to any consumer who purchases travel services from the travel agency:

(b) The travel agency shall provide a written disclosure of the consumer's rights under this section to the consumer no later than at the time the travel agency issues the ticket for travel services to the consumer; provided that in the case of repeat customers or business accounts the disclosure need only be given once and except as otherwise provided by rule.

(c) The department may develop a form for the written disclosure of consumer rights under this chapter, and if such form is developed, all travel agencies who have not obtained approval from the department to use a form developed by the travel agency shall utilize the department's form in order to comply with the provisions of this section. [L 1991, c 285, pt of §1; am L 1992, c 157, §4]