Sec. 7. Each health maintenance organization shall provide the following: (1) Telephone access to the health maintenance organization during business hours to ensure enrollee access for routine care. (2) Twenty-four (24) hour telephone access to either: (A) a representative of the health maintenance organization; or (B) a participating provider; for authorization for care. As added by P.L.69-1998, SEC.14.
Telephone access for authorization of care
Ind. Code § 27-13-36-7, under Patient Protection; Clinical Decision Making; Access to Personnel and Facilities.
Ind. Code § 27-13-36-7