Sec. 5. The quality management program required by section 2 of this chapter must contain written plans for taking appropriate corrective action whenever the quality management program determines that: (1) inappropriate or substandard services have been provided; or (2) services that should have been provided were not provided. As added by P.L.26-1994, SEC.25.
Written plans for correcting insufficient service
Ind. Code § 27-13-6-5, under Quality Management Programs.
Ind. Code § 27-13-6-5