Sec. 10. An insurer shall establish and maintain a grievance procedure that complies with the requirements of this chapter for the resolution of grievances initiated by a covered individual. As added by P.L.66-2001, SEC.2 and P.L.203-2001, SEC.13.
Grievance procedure to comply with chapter requirements
Ind. Code § 27-8-28-10, under Internal Grievance Procedures.
Ind. Code § 27-8-28-10