Sec. 15. (a) An insurer shall establish procedures to assist covered individuals in filing grievances. (b) A covered individual may designate a representative to file a grievance for the covered individual and to represent the covered individual in a grievance under this chapter. As added by P.L.66-2001, SEC.2 and P.L.203-2001, SEC.13.
Assistance in filing grievance; designation of representative
Ind. Code § 27-8-28-15, under Internal Grievance Procedures.
Ind. Code § 27-8-28-15