Chapter 100A

Section 1. As used in this chapter, the following words shall, unless the context clearly requires otherwise, have the following meanings:— ''Deputy director'', the deputy director of the division of standards within the office of standards of consumer affairs and business regula…

Section 10. Any person violating any of the provisions of this chapter may be punished by a fine of not more than one thousand dollars or by imprisonment for not more than six months, or both. Such fine may be imposed by the deputy director, after hearing, or in a civil or crimin…

Section 11. A person applying for registration or renewal as a registered motor vehicle glass repair shop shall: (1) maintain a physical place of business within the commonwealth at which it has indoor facilities to perform motor vehicle glass repair services and from which it ma…

Section 12. (a) Upon request of a consumer, a registered motor vehicle glass repair shop shall disclose all information relating to the charges for repair or replacement services, including the amount of the charges, the identification and line item charges for the parts provided…

Section 13. The division of standards may inspect the premises of an applicant for a motor vehicle glass repair shop registration or a registered motor vehicle glass repair shop to ascertain compliance with this chapter. Failure to comply with any requirements of this chapter sha…

Section 14. Any motor vehicle glass repair to be performed in the commonwealth shall be performed by a registered motor vehicle glass repair shop. A person, including an insurer, insurance producer, third-party administrator or a motor vehicle service establishment or other party…

Section 2. No person shall engage in motor vehicle repair or motor vehicle glass repair unless such person is registered as a motor vehicle repair shop or as a motor vehicle glass repair shop under this chapter. Any person desiring to be registered as a motor vehicle repair shop …

Section 2A. Notwithstanding the provisions of section two, the requirement of a bond may be satisfied by the submission of a letter of credit in the amount of ten thousand dollars, in a form approved by the deputy director. Said letter of credit shall accompany the written applic…

Section 3. No application for registration conforming to the requirements of section two shall be denied except after a public hearing held by the deputy director in accordance with and subject to the provisions of chapter thirty A. No such application shall be denied except upon…

Section 4. Each certificate of registration issued by the deputy director shall bear a number, shall be valid until June first of the third year after issuance, may thereafter be renewed for a three year period upon application to the deputy director on a form provided by him, sh…

Section 5. Prior to its expiration date, a certificate of registration may be suspended or revoked by the deputy director in accordance with the procedure and on the grounds set forth in section three or eight, or may be terminated by voluntary surrender by the registrant. Upon t…

Section 6. The deputy director shall keep on file in convenient form and open to public inspection, all applications for registration and copies of certificates of registration issued and shall annually publish a list of names and addresses of all motor vehicle repair shops and m…

Section 7. Every registered motor vehicle repair shop and registered motor vehicle glass repair shop shall publicly display in its place of business its current certificate of registration. No unregistered motor vehicle repair shop or unregistered motor vehicle glass repair shop …

Section 8. No registered motor vehicle repair shop, registered motor vehicle glass repair shop or other person shall: (a) advertise for motor vehicle repair or motor vehicle glass repair in the commonwealth without including the number of its certificate of registration issued by…

Section 9. (a) Every registered motor vehicle repair shop and registered motor vehicle glass repair shop shall keep, or cause to be kept, in a book a proper record of every motor vehicle which enters and which leaves his place of business. A proper record shall include, but not b…