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15 sections in this chapter.
Mass. Gen. Laws ch. 100A, § 1 Definitions
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Section 1. As used in this chapter, the following words shall, unless the context clearly requires otherwise, have the following meanings:— ''Deputy director'', the deputy director of the division of standards within the office of standards of consumer affairs and business regula…
Mass. Gen. Laws ch. 100A, § 10 Violations; penalties
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Section 10. Any person violating any of the provisions of this chapter may be punished by a fine of not more than one thousand dollars or by imprisonment for not more than six months, or both. Such fine may be imposed by the deputy director, after hearing, or in a civil or crimin…
Mass. Gen. Laws ch. 100A, § 11 Registration or renewal of registered motor vehicle glass repair shops; application requirements
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Section 11. A person applying for registration or renewal as a registered motor vehicle glass repair shop shall: (1) maintain a physical place of business within the commonwealth at which it has indoor facilities to perform motor vehicle glass repair services and from which it ma…
Mass. Gen. Laws ch. 100A, § 12 Disclosure of information relating to charges; duty to advise consumer of post-repair practices
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Section 12. (a) Upon request of a consumer, a registered motor vehicle glass repair shop shall disclose all information relating to the charges for repair or replacement services, including the amount of the charges, the identification and line item charges for the parts provided…
