Missouri Administrative Code

Heating Utility Applications for Authority to Merge or Consolidate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Heating Utility Applications for Authority to Issue Stock, Bonds, Notes, and Other Evidences of Indebtedness . . . . . . . . . . . . . . . . . . . . . . . 16

Heating Utility Applications for Authority to Acquire the Stock of a Public Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sewer, and Steam Heating Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Denny Hoskins (5/31/26) CODE OF STATE REGULATIONS 1 Secretary of State…

Corporations, Heating Companies, Certain Water Corporations, and Certain Sewer Corporations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

by Law or Providing Programs Pursuant to an Existing Tariff, Rule, or Order of the Commission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Heating Companies, Water Corporations, and Sewer Corporations . . . 22 20 CSR 4240-10.185 Petitions for Water and Sewer Infrastructure Rate Adjustment . . . . . . . 23

Utility to be Used by a Large Water or Sewer Public Utility . . . . . . . . . . 25 2 CODE OF STATE REGULATIONS Denny Hoskins (5/31/26) Secretary of State 20 CSR 4240-10—DEPARTMENT OF COMMERCE DIVISION 4240—PUBLIC SERVICE AND INSURANCE COMMISSION TITLE 20—DEPARTMENT OF COMMERCE AN…

(1) The commission shall submit a state plan This rule originally filed as 4 CSR 240- application to the United States Department 120.031. Emergency rule filed Nov. 12, 1976, PURPOSE: This rule defines the terms used of Housing and Urban Development (HUD). effective Nov. 22, 1976…

(A) Act means the National Manufactured Enforcement November 22, 1976 shall be rented, leased or Home Construction and Safety Standards Act of 1974, Title VI of the Housing and Com- sold, or offered for rent, lease or sale in this PURPOSE: This rule delegates the responsi- state …

setup” means installation and setup of the vision, along with any documented consider- PURPOSE: This rule sets forth the extent to home in accordance with the installation man- ation of mitigating factors, and compile a which the books, records, inventory, and ual provided by the…

rule. facturer’s location. The dealer shall use the Dealer Setup Responsibilities property locator form provided by the com- AUTHORITY: section 700.040, RSMo Supp. mission. PURPOSE: This rule sets forth the extent to 1989.* This rule originally filed as 4 CSR 1. The manager, in c…

first stage of production after November 22, CSR 240-2.070. Approval of Alterations 1976 and are rented, leased, sold or offered PURPOSE: This rule establishes the proce- for rent, lease, or sale in this state. (2) Any person aggrieved by the manager’s dure by which commission ap…

1976, 1978. 1982, 1984, 1989, 1993, 1995, 1999. manufacturer, dealer, or installer of new man- PURPOSE: This rule establishes the code for ufactured homes, may file a formal or infor- new manufactured homes which entered the mal complaint with the commission under 4…

Dealers .....................................................................................7 20 CSR 4240-120.130 Monthly Report Requirement for Registered Manufactured Home Dealers.....7 20 CSR 4240-120.140 New Manufactured Home Manufacturer’s Inspection Fee ...................…

quirement for Registered Manufactured within sixty (60) days of the due date. for the denial, revocation, or placing on pro- Home Dealers bation of a manufacturer’s certificate of regis- (8) Failure to submit a completed monthly tration: PURPOSE: This rule outlines the informatio…

PURPOSE: This rule defines the terms used in this chapter. (5) In the event the dealer or selling agent either goes out of business, avoids service of process, files bankruptcy, fails to sat- (1) The following definitions, as well as those set out in section isfy a judgment, or b…

PURPOSE: This rule delegates the responsibility for administering (1) No modular unit which entered the first stage of production and enforcing the code, this chapter and Chapter 700, RSMo as it after July 1, 1976, shall be rented, leased, or sold or offered for relates to modula…

*Original authority: 700.040, RSMo 1973, amended 1976, 1978, 1982, 1984, 1989, 1993, 1995, 1999. PURPOSE: This rule describes the modular unit to which seals or approved insignia must be affixed and the standards and pro- cedures which relate to the issuance of seals and the remo…

Premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 20 CSR 4240-123.060 Inspection of Dealer’s Books, Records, Inventory and Premises . . . . . . . 6 20 CSR 4240-123.065 Modular Unit Dealer or Selling Agent Setu…

Inventory and Premises modular unit(s) the five (5) business days begins when the first section leaves the dealer’s or manufacturer’s location. The PURPOSE: This rule sets forth the extent to which dealer’s books, dealer shall use the property locator form provided by the man- re…

requirements (A, B, C, D1, D2, or E as defined in the applicable PURPOSE: This rule establishes the code for modular units which code in section (3) above) for the area in which the modular entered the first stage of production after July 1, 1976 which are unit is placed. Modular…

(5) The fee for all inspections requested by third parties four PURPOSE: This rule outlines the procedure for the re-inspection of hundred dollars ($400). Requests for inspections by third par- modular homes and third party requests for inspections pursuant ties must be submitted…

Moved to 20 CSR 4240-124.020, effective played at the location where the system is PURPOSE: This rule defines the terms used Aug. 28, 2019. sold, offered for sale, or offered for installa- in this chapter. tion. *Original authority: 700.076, RSMo 1976, amended 1978, 1982. (2) App…

cable information as set forth in subsections Enforcement (2)(A)–(F) of this rule in a previous request AUTHORITY: section 700.076, RSMo 2016.* for approval of manufacturing program, a PURPOSE: This rule delegates the responsi- This rule originally filed as 4 CSR 240- statement t…

(A) Approval means a written approval of Applicable Manufactured Home Systems request. To be complete, the applications shall a manufactured home tie-down system issued Standards include: by the commission under section 700.080, RSMo 2000; (A) The name and address of the applican…

A. Pullout tests shall be performed on mance of any anchoring system, or a similar dards three (3) samples of each anchor system anchoring system, may request from the man- model and the failure load for all three (3) ufacturer of that anchoring system, additional PURPOSE: This r…

*Original authority: 700.076, RSMo 1976, amended 1978, PURPOSE: This rule establishes the manu- 1982. factured home tiedown systems standards for manufactured homes located in this state which entered the first stage of production after November 22, 1976. (1) The federal standard…

PURPOSE: This rule provides for the manner in which complaints may be filed and the pro- cedure by which commission review of the decisions, directives, and interpretations of the manager may be obtained. (1) Any person aggrieved by a violation of this chapter or Chapter 700, RSM…

as required by the manufacturer’s installation license from the local jurisdiction to perform PURPOSE: This rule defines various terms manual. such work; as used in this chapter and in chapters 120, (F) Installation of drywall or trim and fin- 123, and 125. (2) Any person whose i…

when the manufactured home is installed (C) A manufactured home installer must PURPOSE: This rule describes the general temporarily on a dealer’s or manufacturer’s attend certification classes every three (3) guidelines for the implementation of this sales or storage lot or at a …

entered the first stage of production after fifty dollar ($150) application fee; Licensing Requirements November 22, 1976 which are rented, leased, 2. The certificate issued by the educa- sold, or offered for rent; and PURPOSE: This rule identifies the exceptions tional provider;…

and chimneys are installed, secured in place, (A) The manager may give the licensed and capped according to the manufacturer’s Installer License (Rescinded February 28, 2022) installer twenty (20) days from the date of installation manual; and written notice before filing a forma…

4. Assuring that all portions of the man- died within thirty (30) days, the manager may ufactured home installation are in compliance PURPOSE: This rule establishes manufac- file, with the commission, a complaint against with the manufacturer’s installation manual; tured home ins…

ing and modular units program within ten tors, and compile a quarterly report summa- PURPOSE: This rule establishes installation (10) days after notification by the manager. rizing such information for review by the decal requirements and fees for manufactured commission. home in…

700, RSMo, and the commission’s rules; commission. PURPOSE: This rule defines various terms (B) The new manufactured home or resi- as used in this chapter. dential modular unit must have been pur- (6) In determining whether an applicant’s chased from a manufacturer or dealer as l…

Fund units defined in 4 CSR 240-123.080; (C) Any other information the consumer (F) A consumer must have exhausted all has regarding the purchase and installation of PURPOSE: To establish guidelines for the legal remedies as set forth in section (6) prior the home, including a de…

(N) Code means the standards relating to systems that render the home fit for habitation; PURPOSE: The purpose of this rule is to manufactured homes, or modular units as (Y) Installation decals are decals issued by combine all definitions in Chapters 120 adopted by the commission…

remains unpaid for at least twenty-one (21) days for a month- PURPOSE: This rule describes in general terms, the provisions of ly-billed customer and for at least sixteen (16) days by a quar- this chapter. terly billed customer from the date the utility renders the bill, or a cha…

(U) Late payment charge means an assessment on a delin- PURPOSE: This rule defines various terms that are used in this quent charge in accordance with a utility tariff on file with the chapter. commission and in addition to the delinquent charge; (V) Payment means cash, draft of …

base the estimate upon average usage of similarly situated PURPOSE: This rule establishes reasonable and uniform billing customers; and payment standards for residential service to be observed by 3. A utility shall not estimate a customer’s initial or final utilities and customer…

by the customer during the most proximate twelve- (12-) month PURPOSE: This rule establishes reasonable and uniform standards period at the service location or, in the case of a new customer, regarding deposits and guarantees required by utilities. who is assessed a deposit under…

(F) Each customer posting a security deposit shall receive, in writing, at the time of tender of deposit or with the first bill a PURPOSE: This rule prescribes conditions under which utilities receipt as evidence of deposit, unless the utility shows the ex- may refuse to commence…

bill, whichever is later, shall constitute a waiver of the custom- PURPOSE: This rule establishes reasonable and uniform standards er’s right to continuance of service and the utility may then for handling disputes between customers and utilities. proceed to discontinue service a…

4:00 p.m. Service shall not be discontinued on a day when PURPOSE: This rule prescribes the conditions under which service utility personnel are not available to reconnect the customer’s to a customer may be discontinued and procedures to be followed service, or on a day immediat…

Heat-Related Utility Service During Cold Weather. . . . . . . . . . . . . . . . . . . 12 20 CSR 4240-13.060 Settlement Agreement and Payment Agreement. . . . . . . . . . . . . . . . . . . . . 16 20 CSR 4240-13.065 Variance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

party in the utility’s most recent rate case who represented Agreement residential customers. PURPOSE: This rule establishes procedures where a customer may (3) Any variance granted by the commission shall be reflected enter into a settlement agreement or obtain an extension of t…

volving the same question or issue based upon the same facts PURPOSE: This rule establishes the procedure to be followed by a dealt with in a prior informal complaint as already decided, utility seeking a variance from any provision of this chapter. and may advise the complainant…

(2) Every payment agreement resulting from the customer’s inability to pay the outstanding bill in full shall provide that PURPOSE: This rule sets forth the procedures to be followed prior service will not be discontinued if the customer pays the to and in filing formal or inform…

Sewer, and Water Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Denny Hoskins (2/28/26) CODE OF STATE REGULATIONS 1 Secretary of State 20 CSR 4240-13—DEPARTMENT OF COMMERCE DIVISION 4240—PUBLIC SERVICE AND INSURANCE COMMISSION TITLE 2…