Title XXV — INCORPORATION AND REGULATION OF CERTAIN UTILITIES AND CARRIERS

387.010. Application of chapter. — The provisions of this chapter shall apply to the transportation of passengers or household goods from one point to another within this state, and to any motor carrier, as defined in section 390.020, performing such service. The provisions of th…

387.020. Definitions. — The provisions of sections 390.020 and 622.100 defining words, phrases and terms shall apply to and determine the meaning of all such words, phrases or terms as used in sections 387.010 to 387.340. ­­-------- (1949 H.B. 2100 § 387.02, A.L. 1996 S.B. 780) C…

387.030. Motor carrier shall furnish safe and adequate service — unreasonable charges prohibited. — Every corporation, person or motor carrier performing a service designated in section 387.010 shall furnish, with respect thereto, such service and facilities as shall be safe and …

387.040. Transportation prohibited until schedule of rates and fares is filed and published — exception, when. — 1. No motor carrier subject to the provisions of this chapter shall engage or participate in the transportation of passengers, between points within this state, until …

387.050. Rates and fares, filing and publication. — 1. Every motor carrier shall file with the state highways and transportation commission and shall print and keep open to public inspection schedules showing the rates, fares and charges for the transportation of passengers and h…

387.060. Motor carriers to furnish correct rates on written request — penalty and damages for failure. — 1. It shall be the duty of every motor carrier doing an intrastate business within this state, upon written request therefor, by any person who is a bona fide prospective ship…

387.070. Changes in schedule — notice required. — Unless the division of motor carrier and railroad safety otherwise orders, no change shall be made in any rate, fare or charge, or joint rate, fare or charge, which shall have been filed and published by a motor carrier in complia…

387.075. Rate schedules for transportation of certain household goods — application and filing procedures. — 1. Notwithstanding any provision of chapter 390, chapter 622, or this chapter to the contrary, any common carrier that is authorized to transport household goods by a cert…

[Repealed or reserved.]

387.100. Rates to be charged as fixed — unjust discrimination prohibited. — 1. No motor carrier shall charge, demand, collect or receive a greater or less or different compensation for transportation of passengers or household goods, or for any service in connection therewith, th…

387.110. Preference to locality or particular traffic, prohibited. — No motor carrier shall make or give any undue or unreasonable preference or advantage to any person or corporation or to any locality or to any particular description of traffic in any respect whatsoever, or sub…

387.120. Free passes and reduced rates prohibited except to certain persons. — No motor carrier of passengers or household goods shall directly or indirectly issue or give any free ticket, free pass or free transportation for any passenger or household goods between points in thi…

387.130. Granting or attempting to grant reduced rates prohibited. — No motor carrier or any officer or agent thereof or any person acting for or employed by it, shall assist, suffer or permit any person or corporation to obtain transportation for any passenger or household goods…

387.137. Household goods transportation in intrastate commerce, commission to establish consumer protection requirements. — The state highways and transportation commission shall establish consumer protection requirements for motor carriers transporting household goods in intrast…

387.139. Movement of household goods in intrastate commerce, complaints — information file to be kept, contents, form — rulemaking authority. — 1. The division of motor carrier services shall keep an information file about each complaint filed with it regarding the movement of ho…

387.150. Continuous carriage. — No motor carrier shall enter into or become a party to any combination, contract, agreement or understanding, written or oral, express or implied, to prevent by any arrangement, or by change of arrangement of time schedule, by carriage or by any ot…

387.180. Liability for damage to property in transit. — 1. Every motor carrier shall, upon demand, issue either a receipt or bill of lading for all household goods delivered to it for transportation. No contract, stipulation or clause in any receipt or bill of lading shall exempt…

387.190. Division of motor carrier and railroad safety may fix reasonable rates and charges. — 1. Whenever the division of motor carrier and railroad safety shall be of the opinion, after a hearing had upon its own motion or upon complaint, that the rates, fares or charges demand…

387.200. Power of division of motor carrier and railroad safety to suspend rates. — Whenever there shall be filed with the division of motor carrier and railroad safety by any motor carrier any schedule stating a new individual or joint rate, fare or charge, or any new individual…

387.205. Standard commercial units of service, determination by division. — The division shall ascertain, determine and fix for each motor carrier of passengers or household goods suitable and convenient standard commercial units of service, product or commodity, which units shal…

387.207. Authority of division to fix rates, tolls, charges and schedules. — 1. All rates, tolls, charges, schedules and joint rates fixed by the state highways and transportation commission with reference to the transportation of passengers by motor carrier shall be in force and…

387.210. Power of division of motor carrier and railroad safety to order repairs or changes on facilities, property and equipment. — 1. If in the judgment of the division of motor carrier and railroad safety, additional terminals or terminal facilities, stations or any other prop…

387.240. Right to issue stocks, bonds and notes is subject to regulation by state. — The power of motor carriers to issue stocks, and bonds, notes and other evidences of indebtedness and to create liens upon their property situated in this state is a special privilege, the right …

387.270. Common carriers may issue stocks, bonds or other forms of indebtedness, when — approval of the division of motor carrier and railroad safety. — 1. A motor carrier organized or existing, or hereafter incorporated, under or by virtue of the laws of the state of Missouri, m…

387.280. Certificate of division of motor carrier and railroad safety to be recorded — stock dividends prohibited. — 1. No motor carrier governed by the provisions of this chapter shall issue any stock, bonds, notes or other evidence of indebtedness, for money, property or servic…

387.290. Power of division of motor carrier and railroad safety to require account of disposition of proceeds of sales of stock, bonds — if issued without authority, void — penalties and forfeitures — state not liable. — 1. The division of motor carrier and railroad safety shall …

387.300. Power of division of motor carrier and railroad safety to ascertain valuation of common carriers — hearings. — 1. The division of motor carrier and railroad safety shall have the power to ascertain the value of the property of every motor carrier in this state and every …

387.310. Uniform system of accounts — access to accounts — penalty for divulging information. — 1. The division of motor carrier and railroad safety may, whenever it deems advisable, establish a system of accounts to be used by motor carriers which are subject to its supervision,…

387.320. Power of division of motor carrier and railroad safety to require depreciation account of motor carriers. — The division of motor carrier and railroad safety shall have power, after hearing, to require any or all motor carriers to carry a proper and adequate depreciation…

387.340. Reorganizations. — Reorganizations of motor carriers shall be subject to the supervision and control of the division of motor carrier and railroad safety and no such reorganization shall be had without the authorization of the division. Upon all such reorganizations the …

387.355. Rate orders vacated for transportation of household goods in intrastate commerce, when, limitation. — On August 28, 2012, all rate orders issued by the state highways and transportation commission or its predecessors affecting the transportation of household goods by com…

387.400. Definitions. — As used in sections 387.400 to 387.440, the following terms mean: (1) "Department", the Missouri department of revenue; (2) "Digital network", any online-enabled technology application, website, or system offered or utilized by a transportation network com…

387.402. TNC drivers, what not considered — vehicle registration as for-hire vehicle. — Notwithstanding any other provision of law, TNCs and TNC drivers shall not be considered common carriers, contract carriers, or motor carriers, as defined in section 390.020, a taxicab, as def…

387.404. Licensure, requirements. — 1. Beginning on August 28, 2017, a person shall not operate a TNC in the state of Missouri without first having obtained a license from the department. 2. The department shall issue a license to each applicant who: (1) Meets the requirements fo…

387.406. Service of process, agent required. — A TNC shall maintain an agent for service of process in the state of Missouri. ­­-------- (L. 2017 H.B. 130)

387.407. Compliance with statutory requirements. — TNCs and TNC drivers shall comply with the provisions of sections 379.1700 to 379.1708. ­­-------- (L. 2017 H.B. 130)

387.408. Fare may be charged, required disclosures. — On behalf of a TNC driver, a TNC may charge a fare for the services provided to riders; provided that, if a fare is collected from a rider, the TNC shall disclose to the rider the fare, or fare structure on its website or on i…

387.410. Digital network, picture of driver and license plate number to be displayed. — The TNC's digital network shall display a picture of the TNC driver and the license plate number of the motor vehicle utilized for providing the prearranged ride before the rider enters the TN…

387.412. Electronic receipts, requirements. — Within a reasonable period of time following the completion of a trip, a TNC shall transmit an electronic receipt to the TNC rider on behalf of the TNC driver that lists: (1) The origin and destination of the trip; (2) The total time …

387.414. TNC drivers to be independent contractors, not employees, when. — Except as provided in section 387.433, all TNC drivers shall be independent contractors and not employees of the TNC if all of the following conditions are met: (1) The TNC does not prescribe specific hour…

387.416. Driver not agent of TNC, exception. — Except when agreed to by written contract, a transportation network company driver is not an agent of a transportation network company. ­­-------- (L. 2017 H.B. 130)

387.418. Zero-tolerance intoxicating substance policy required — notice — violation, suspension — record keeping. — 1. A transportation network company shall implement a zero-tolerance intoxicating substance policy for transportation network company drivers that disallows any amo…

387.419. Motor vehicle insurance, inclusion of TNC as a loss payee. — A TNC shall, prior to providing a TNC driver with access to the TNC's digital network, notify such driver that he or she may have a contractual obligation to include the TNC as a loss payee on the driver's moto…

387.420. Registration — criminal background checks — driver disqualifications — other licenses not required. — 1. Before allowing an individual to accept trip requests through a TNC's digital network, the TNC shall: (1) Require the individual to register with the TNC by submittin…

387.422. Compliance with inspection requirements. — A TNC shall not allow a TNC driver to accept trip requests through the TNC's digital network unless any motor vehicle or vehicles that a TNC driver will use to provide prearranged rides meets the inspection requirements of secti…

387.424. Street hails, acceptance of prohibited. — A TNC driver shall not solicit or accept street hails. ­­-------- (L. 2017 H.B. 130)

387.425. Privacy policy required, contents. — All TNCs shall adopt a privacy policy to protect the personal identifying information of TNC riders. The privacy policy shall: (1) Include provisions regarding the disclosure of personal identifying information learned through a compl…

387.426. Nondiscrimination policy required — accommodation of service animals — no additional charges for persons with disabilities. — 1. A TNC shall adopt a policy of nondiscrimination with respect to riders and potential riders and notify TNC drivers of such policy. 2. TNC driv…

387.427. Compliance with state and federal constitutional nondiscrimination provisions. — No TNC may discriminate against a TNC driver in a way prohibited by the Missouri Constitution or the Constitution of the United States. ­­-------- (L. 2017 H.B. 130)

387.428. Customer records. — A TNC shall maintain the following customer records: (1) Individual trip records of riders for at least one year from the date each trip was provided; and (2) Individual records of TNC drivers at least until the one-year anniversary of the date on whi…