351 sections in this chapter.
R.703.616 Disposition of oral complaints.
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NAC 703.616 Disposition of oral complaints. (NRS 703.025, 703.310, 704.210) 1. The Division of Consumer Complaint Resolution shall attempt to resolve informally any oral complaint made by a customer against a public utility. If a customer is not satisfied with the informal resolu…
R.703.621 Written complaints.
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NAC 703.621 Written complaints. (NRS 703.025, 703.310, 704.210) 1. A customers written complaint must: (a) Clearly and concisely state the grounds of the complaint and the facts constituting the alleged wrongful acts or omissions; and (b) Be accompanied by copies of all supporti…
R.703.626 Response to written complaint.
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NAC 703.626 Response to written complaint. (NRS 703.025, 703.310, 704.210) 1. A utility against which a complaint is made shall file with the Division of Consumer Complaint Resolution a written response to the complaint within 15 days after receiving the complaint unless, for goo…