New Mexico Administrative Code

A. Upon discontinuance of service, or when a customer establishes credit by other means, a carrier shall promptly refund any deposit, plus accrued interest, or the balance of a deposit, if any, in excess of the unpaid bills for intrastate or wireless services furnished by the car…

The commission hereby adopts by reference the federal communications commission's rules on customer proprietary network information codified at 47 CFR 64.2001 - 64.2009.

NMSA 1978 Sections 8-8-4, 8-8-15, 63-9A-8.2, 63-9B-4, 63-9B-6, 63-9G-4, and 63-9G-8.

A. A carrier shall consider all communications by customers to be confidential in nature. A carrier shall take reasonable steps to minimize the potential for access by other entities to those communications. The carrier's operators and employees shall not listen to any conversati…

If a customer reports trouble on a line, a LEC shall, without charge to the customer and by use of whatever means necessary, determine whether the trouble is on the LEC or customer side of the network interface. For a LEC subject to an alternative form of regulation plan on Janua…

A. Any carrier may petition for an exemption or variance from any of the requirements of this rule. Such petition shall: (1) identify the section of this rule for which the exemption or variance is requested; (2) describe the situation which necessitates the exemption or variance…

MEDICAL CERTIFICATION FORM (VALID FOR 30 DAYS) NOTE: You must complete both parts of this Medical Certification Form and a Financial Certification Form to continue receiving telecommunications service. I, [insert printed name of residential customer], hereby certify that I am the…

FINANCIAL CERTIFICATION FORM (VALID FOR 90 DAYS) NOTE: You must complete this Financial Certification Form and a Medical Certification Form to continue receiving telecommunications service. FINANCIAL SELF-CERTIFICATION (VALID FOR 90 DAYS) I, [insert printed name] hereby certify t…

Permanent.

February 1, 2006, unless a later date is cited at the end of a section.

The purpose of this rule is to ensure that carriers provide accurate and timely information to customers about their telecommunications services, and that their business conduct toward customers is courteous, efficient, and respectful of the customer's privacy. The rule also spec…

As used in this rule: A. access line means a dial tone line that provides local exchange service from a LEC's switching equipment to a point of termination at the customer's network interface; B. basic local exchange service means the customer's voice grade access to the public s…

A. A LEC may not disconnect, or threaten to disconnect, either directly or through the use of ambiguous, deceptive, or misleading language, a customer's basic local exchange service for failure to pay charges for toll or discretionary services. B. A LEC shall offer toll blocking …

Unless otherwise authorized by the commission, a carrier shall make all records required by this rule available to the commission, staff with the consent of the commission, or its authorized representatives at any time upon reasonable notice. A carrier shall make customer proprie…

New Mexico Public Regulation Commission

A. An ILEC shall develop and implement a plan to deploy and/or upgrade transport facilities on interoffice routes marked by high growth in order to: (1) meet demand for and enhance the quality of basic local exchange service; (2) facilitate the introduction and deployment of high…

A. Replace analog switches. An ILEC shall replace all analog central office switches with digital central office equipment by January 1, 2002. B. Upgrade existing digital switches. (1) An ILEC shall upgrade its existing digital switching equipment to: (a) address line congestion;…

An ILEC shall commit resources and field technicians toward providing high-speed data services in both urban and rural areas of New Mexico. A. By January 1, 2003, an ILEC shall offer high-speed data services in all exchanges serving 5,000 or more access lines. B. In all exchanges…

An ILEC shall provide CLECs with access to UNEs and interconnection arrangements required for the provision of line sharing in compliance with all applicable Commission and FCC orders and rules.

A. Initial report. By February 1, 2001, an ILEC shall submit to the Commission a report identifying: (1) all exchanges and the number of access lines served by each exchange; (2) those exchanges in which high-speed data services are currently provided, and the type of high-speed …

A. General requirements. (1) An ILEC may petition for an exemption or a variance from any of the requirements of this rule. (2) Such petition may include a motion that the Commission stay the affected portion of this rule for the transaction specified in the motion. (3) Petitions…

This rule applies to all incumbent local exchange carriers. A. Where the Commission has approved an alternative form of regulation plan for an ILEC, and a provision in the approved plan is inconsistent with a provision in this rule, the provision in the approved plan shall apply.…

NMSA 1978 Sections 8-8-4, 8-8-15, 63-7-1.1, and 63-9A-8.2.

Permanent.

January 1, 2001, unless a later date is cited at the end of a section.

The purpose of this rule is to impose requirements on incumbent local exchange carriers to ensure adequate investment in a telecommunications infrastructure in New Mexico capable of providing high-speed data services, and to encourage the competitive supply of high-speed data ser…

As used in this rule: A. basic local exchange service means the customer's voice grade access to the public switched network, Dual Tone Multifrequency (DTMF) signaling or its functional equivalent, and access to emergency services (911 and E-911), operator services, toll services…

A. An ILEC's annual investment in telecommunications infrastructure shall be adequate and sufficient to meet and maintain:(1) the timely provision of basic local exchange service; (2) the requirements for infrastructure upgrades and deployment of high-speed data services set fort…

An ILEC shall develop and implement a plan to upgrade its distribution plant to: A. relieve congestion on routes marked by high line growth; B. meet demand for and enhance the quality of basic local exchange service; C. facilitate the introduction and deployment of high-speed dat…

New Mexico Public Regulation Commission

A. To rights-of-way. (1) A LEC shall provide to interconnecting LECs non-discriminatory access to all facility rights-of-way, conduits, ducts, poles and pole attachments, and building entrance facilities under its ownership or control, provided that the LEC requesting access has …

A. Dialing parity. LECs must provide dialing parity to competing providers of local exchange service and intrastate toll service so that the end users of an interconnecting carrier do not have to dial more digits than the LEC's own end users, or incur dial delays that exceed the …

A. Unbundling of ILEC networks. (1) At a minimum, ILECs shall unbundle their networks to the extent required by the federal communications commission ("FCC") in 47 C.F.R. Sections 51.307 through 51.321. Nothing in this rule precludes the commission from requiring ILECs to underta…

A. Interconnecting LECs shall ensure that all end users in their service territories have access to white-pages telephone directories and directory listing information from directory assistance operators for all listed end users in their service territories. An ILEC or a CLEC sat…

A. General pricing standard. An ILEC shall offer elements to requesting LECs at rates, terms and conditions that are just, reasonable and nondiscriminatory. An ILEC shall not charge different rates for elements based on the class of customers served by the requesting LEC or the t…

A. Formula. The forward-looking economic cost of an element shall be calculated as the sum of: (1) the total element long-run incremental cost (TELRIC) of the element; and (2) a reasonable allocation of forward-looking common costs. B. Calculation of TELRIC. (1) Least cost techno…

When an ILEC files a cost study with the commission in support of its forward-looking economic cost estimates, it must also file a complete set of supporting workpapers and source documents. A. The workpapers must clearly and logically present all data used in developing the esti…

Interconnecting LECs shall engage in good-faith negotiations and cooperative planning to achieve mutually agreeable interconnection arrangements pursuant to 47 U.S.C. Section 252 and the procedures set forth in this rule. An ILEC may negotiate and enter into a binding agreement f…

A. Within sixty days of the execution of a negotiated agreement, the negotiating parties shall submit the agreement to the commission for approval. B. A carrier submitting a negotiated interconnection agreement (or amendment to a negotiated agreement) to the commission pursuant t…

A LEC that is unable to negotiate an interconnection agreement with an ILEC may petition the commission to mediate any unresolved issues. The LEC shall serve a copy of such petition on the parties to the negotiation. The commission may appoint a hearing examiner as a mediator. A.…

This rule applies to all telecommunications carriers authorized by the commission to provide local exchange service in New Mexico.

A LEC that is unable to negotiate an interconnection agreement with an ILEC may petition the commission to arbitrate any unresolved issues. A. To initiate arbitration, a LEC shall:(1) file a petition with the commission not less than one hundred thirty-five (135) days nor more th…

An ILEC may, pursuant to 47 U.S.C. Section 252(f), prepare and file with the commission a statement of terms and conditions for interconnection that it generally offers within New Mexico. A. The commission shall approve, modify, or reject the statement in accordance with the requ…

A. Interconnection obligations. A rural LEC serving fewer than two percent of the aggregate subscriber lines installed nationwide may file an application with the commission for suspension or modification of the requirements of 47 U.S.C. Section 251, subsections (b) and (c), and …

In the event a standard for a specific interconnection facility or UNE is not prescribed in this rule, an ILEC shall meet generally accepted industry standards for that facility or UNE established by the institute of electrical and electronics engineers (IEEE), the American natio…

ADVICE NOTICE [name of submitting carrier] [ICA Advice Notice No. yy-nnn, e.g., 05-001] [name of contracting carrier] [Insert name of submitting carrier] gives notice to the public and the Commission of the submission of the negotiated interconnection agreement[s] described below…

NMSA 1978 Sections 8-8-4, 8-8-15 and 63-9A-8.2.