Service agreement monitoring and enforcement

A. The office of guardianship shall monitor professional guardians providing services to income-eligible protected persons and enforce agreements the office has executed with guardianship and legal services providers. In carrying out this duty, the office may: (1) have access to case records, copies of court filings and reports, financial records and other records maintained by guardianship and legal services providers related to the services provided to income-eligible protected persons, unless specifically sequestered by the court; (2) petition the court of jurisdiction for access to records that have been sequestered; (3) conduct annual comprehensive service reviews to ensure service providers comply with service agreements and statutory duties; (4) visit protected persons to evaluate the adequacy of guardianship services provided and determine if the guardianship should be amended or terminated; and (5) pursue legal and other remedies against service providers for noncompliance with service agreements and statutory duties. B. The office shall protect and maintain the confidentiality of all client-specific information and records obtained to the same extent as required for the service providers and to any extent otherwise required by state or federal law. History: Laws 2003, ch. 280, § 4; 2009, ch. 159, § 9; 2021, ch. 128, § 4.