Additional Duties as to Telecommunication

Additional Duties as to Telecommunication. With respect to telecommunication companies, the Commission shall: (a) Ensure that there shall be no discrimination in services (including the types, quality or pricing of services offered) by reason of location, race, sex, origin, religion, or political affiliation; (b) Ensure that no user’s service shall be disconnected without just cause and only following adequate notification; (c) Ensure that telecommunication companies have established standard operating procedures to ensure that service outages or interruptions of service, as are inevitable, be corrected as quickly as possible; (d) Ensure that telecommunication companies have established standard operating procedures to ensure that any dispute on invoices be processed equitably and diligently. The Commission shall encourage the informal solution of controversies; (e) Issue, renew, or revoke certificates of public convenience and necessity for the provision of telecommunications services. Source: PL 12-39, § 1(b) (8332), modified; repealed and reenacted by PL 15-35, § 2 (8455), modified.