No child support enforcement agency, solely because the support due under a support order has not been paid or has not been paid periodically or recently, shall consider, list, or otherwise administer the support order or the case pertaining to it as if either were closed or close the files or the case pertaining to the support order.
Keeping case files open
Ohio Rev. Code Ann. § 3123.12, under Chapter 3123 | Defaults Under Child Support Orders.
Ohio Rev. Code Ann. § 3123.12