Section 1804. Tracking system for permit application.
(a) Establishment.--The department shall establish, maintain and make available a secure tracking system for applications submitted electronically to the department to allow applicants to track the status of applications. The tracking system shall be published on the department's publicly accessible Internet website within 180 days of the effective date of legislation fully funding the development of the secure tracking system.
(b) Notice.--Within five business days after receiving an application, the department shall notify an applicant in writing or by electronic means that the application was received and provide information instructing the applicant in the utilization of the tracking system established under subsection (a).
(c) System contents.--The tracking system shall include the following:
(1) The processing timeline for each permit, the statutory and regulatory authority and the department's policy establishing the processing timeline.
(2) The dates associated with the receipt of each permit, completeness review, technical review, priority review, if necessary, and the final permit decision.
(3) The identity and contact information for the department contact assigned to answer questions about the application process.
(1804 added July 11, 2024, P.L.550, No.54)