The utility governing body, in conjunction with the utility management team, shall establish a policy governing the discontinuation of service for nonpayment of service. The policy must be in compliance with service practice standards and best practices for similarly situated utilities.
Policy governing discontinuation of service for nonpayment of service
Tenn. Code Ann. § 65-32-104, under Utilities' Cut-off Procedures Act.
Tenn. Code Ann. § 65-32-104