Acceptable Use Policy

Sec. 120.052. ACCEPTABLE USE POLICY. (a) A social media platform shall publish an acceptable use policy in a location that is easily accessible to a user. (b) A social media platform's acceptable use policy must: (1) reasonably inform users about the types of content allowed on the social media platform; (2) explain the steps the social media platform will take to ensure content complies with the policy; (3) explain the means by which users can notify the social media platform of content that potentially violates the acceptable use policy, illegal content, or illegal activity, which includes: (A) an e-mail address or relevant complaint intake mechanism to handle user complaints; and (B) a complaint system described by Subchapter C; and (4) include publication of a biannual transparency report outlining actions taken to enforce the policy. Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.