Notice of Complaint System and Procedures

Sec. 120.1015. NOTICE OF COMPLAINT SYSTEM AND PROCEDURES. (a) A social media platform shall provide notice on the platform of the complaint system and procedures described by this subchapter. (b) Notice under this section: (1) must be clear and conspicuous to a user; (2) must be written using plain language; (3) must describe the duties of a social media platform under Section 120.102; (4) must describe the process by which a user may submit a complaint; and (5) may be provided on another Internet web page to which a user may navigate through the use of a clear and conspicuous hyperlink. Added by Acts 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 3, eff. September 1, 2025.